Demo

Director of Client Success

Waccamaw Management, LLC
Carmel, IN Full Time
POSTED ON 4/25/2026
AVAILABLE BEFORE 5/24/2026
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Community Director is responsible for administrative operations and supervision of a branch to include

training, supervising and evaluating staff and office operations. The Community Director participates in

departmental committees and manage different structures, and, thus, the specific duties and responsibilities will

vary.

Job Duties And Responsibilities

 Provide oversight in general operations of the branch.

 Monitor performance of staff and office operations.

 Establish positive relationships with stakeholders and other vendors at branch level.

 Assist with management of strategic planning, business development, and fiscal operations at the branch

level.

 Other duties as assigned.

Knowledge and Skills

 Knowledge of GAAP at a proficient level.

 Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.

 Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert

level.

 Professional communication skills (phone, interpersonal, written, verbal, etc.).

 Self-motivated, proactive, detail oriented and a team player.

 Confidentiality and discretion in the performance of all duties and responsibilities.

 Time management and time critical prioritization skills.

Salary Range: $70,000 - $80,000

Requirements

Bachelor’s Degree Required

Master Of Business Administration Degree Preferred

7 - 10years of directly related or closely related experience

5 - 7 years of Management and/or Supervisory experience

5 - 7 years of Community Association experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $70,000 - $80,000

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