What are the responsibilities and job description for the Director of Client Success position at Associa?
The Community Director is responsible for administrative operations and supervision of a branch to include
training, supervising and evaluating staff and office operations. The Community Director participates in
departmental committees and manage different structures, and, thus, the specific duties and responsibilities will
vary.
Job Duties and Responsibilities
Provide oversight in general operations of the branch.
Monitor performance of staff and office operations.
Establish positive relationships with stakeholders and other vendors at branch level.
Assist with management of strategic planning, business development, and fiscal operations at the branch
level.
Other duties as assigned.
Knowledge and Skills
Knowledge of GAAP at a proficient level.
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert
level.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Self-motivated, proactive, detail oriented and a team player.
Confidentiality and discretion in the performance of all duties and responsibilities.
Time management and time critical prioritization skills.
Salary Range: $70,000 - $80,000
Qualifications:
Bachelor’s Degree Required
Master of Business Administration Degree Preferred
7 - 10years of directly related or closely related experience
5 - 7 years of Management and/or Supervisory experience
5 – 7 years of Community Association experience
Salary : $70,000 - $80,000