What are the responsibilities and job description for the Licensed Personal Lines Insurance Account Manager position at W3Global?
Location: Germantown, MD
Job Overview
We are seeking a customer-focused and experienced Licensed Personal Lines Insurance Account Manager to join our growing insurance team. The ideal candidate will serve as a trusted advisor to personal lines clients, providing exceptional service while managing policy needs and maintaining strong client relationships. This role offers an excellent opportunity for career growth within a stable and supportive insurance environment.
Benefits
Job Overview
We are seeking a customer-focused and experienced Licensed Personal Lines Insurance Account Manager to join our growing insurance team. The ideal candidate will serve as a trusted advisor to personal lines clients, providing exceptional service while managing policy needs and maintaining strong client relationships. This role offers an excellent opportunity for career growth within a stable and supportive insurance environment.
Benefits
- Competitive Base Salary
- Commission Opportunities
- Performance Bonuses
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Life Insurance
- Retirement Plan
- Costco Membership
- Monday-Friday Schedule
- No Evenings Required
- Career Growth Opportunities
- Hands-On Training
- Long-Term Job Stability
- Active Maryland Property & Casualty Producer License (Required)
- Minimum 2 years of Personal Lines Insurance Account Management experience
- Strong communication and interpersonal skills
- Experience with insurance agency management systems such as HawkSoft, Applied Epic, or similar platforms
- Proficiency in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Customer-focused mindset with a passion for helping clients
- Serve as the primary point of contact for a portfolio of personal lines insurance clients
- Respond to client inquiries via phone, email, and in-person meetings
- Process policy changes, renewals, endorsements, and new business applications accurately and efficiently
- Conduct policy reviews and identify opportunities for coverage improvements and cross-selling
- Build and maintain strong client relationships to ensure long-term satisfaction and retention
- Collaborate with agents, carriers, and underwriters to resolve policy and service-related issues
- Stay informed on industry trends, insurance products, and regulatory changes
- Provide professional guidance and recommendations tailored to clients' insurance needs
- Personal Lines Insurance
- Auto Insurance
- Homeowners Insurance
- Life Insurance
- Insurance Customer Service
- Policy Administration & Renewals
Salary : $50,000 - $55,000