Fraud Analyst/Admin

Our client, a leading financial services organization, is seeking a detail-oriented Fraud Investigator with experience in auto finance and credit investigations. This role is responsible for reviewing and resolving suspicious applications, identifying potential fraud, and supporting the credit team with well-documented investigative findings.

The ideal candidate will have a strong background in collections, skip tracing, and credit investigation, along with the ability to make sound, independent decisions in a fast-paced environment.

Key Responsibilities

• Review and investigate fraud alerts and suspicious applications flagged by internal systems
• Conduct thorough investigations to determine legitimate fraud vs. credit misuse or credit washing attempts
• Document findings and provide clear recommendations to the credit team for final decisioning
• Perform skip tracing, collections-related research, and customer verification
• Utilize investigative tools (e.g., TLO, LexisNexis) to validate identities and assess risk
• Support vehicle recovery efforts, including coordination with law enforcement when required
• Maintain accurate case records and complete required administrative tasks
• Provide daily and ad-hoc reporting on fraud trends and investigation outcomes
• Assist in identifying emerging fraud patterns and organized fraud activity
• Support special projects and initiatives within the Fraud Control team
  
  

Required Qualifications

• Experience in auto finance fraud investigation (REQUIRED)
• Background in credit analysis, underwriting, or credit investigation
• Hands-on experience with collections and/or skip tracing
• Strong analytical and critical thinking skills
• High attention to detail with the ability to document investigations clearly and accurately
• Experience with investigative tools such as TLO, LexisNexis, or similar platforms
• Ability to manage multiple cases and meet deadlines in a fast-paced environment
• Proficiency in administrative tasks, data entry, and reporting
  
  

Preferred Qualifications

• Experience in auto lending or captive finance environments
• Exposure to vehicle recovery processes and working with law enforcement
• Familiarity with fraud trend analysis and reporting
  
  

Additional Details

• Candidates must be eligible to work in the U.S. without sponsorship
• This role involves a mix of investigative work and administrative responsibilities
• Candidates may be required to complete an investigation-based assessment during the interview process
  
  

Interview Process