Commercial Account Sales Manager

Commercial Sales Account Manager

We are seeking a Commercial Sales Account Manager to join a growing company specializing in seasonal decorative lighting products, including Christmas lights, outdoor string lights, rope lights, and related accessories. This role is ideal for a sales-driven professional who is passionate about customer relationships, decorative lighting products, and delivering exceptional service in a fast-paced environment.

Key Responsibilities

Sales & Account Management

• Develop and maintain relationships with commercial customers and professional installers nationwide.
• Generate new business through lead generation, follow-up calls, emails, and in-person meetings.
• Manage and grow existing customer accounts through proactive communication and seasonal sales campaigns.
• Assist customers with product selection, order placement, and order modifications.
• Provide outstanding customer support by responding promptly and professionally to inquiries.
• Collaborate with customer service and internal teams to resolve customer concerns efficiently.
• Attend industry trade shows and networking events throughout the year.
  
  

Product Expertise & Customer Support

• Develop and maintain strong knowledge of decorative lighting products and accessories.
• Provide technical guidance and product recommendations tailored to customer project needs.
• Support the creation of educational and training resources for customers and installers.
• Assist customers with installation questions, troubleshooting, and best practices.
  
  

Marketing & Business Development

• Support marketing initiatives and social media campaigns targeting industry professionals.
• Engage with online communities and forums related to decorative and seasonal lighting.
• Gather customer feedback and market insights to support product improvements and sales strategies.
• Monitor industry trends and competitor activity to identify growth opportunities.
  
  

Qualifications

• Proven experience in sales, account management, or customer relationship management.
• Experience in the Christmas lighting, decorative lighting, or related installation industry preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with social media and digital communication tools for sales and marketing purposes.
• Strong problem-solving skills with a customer-focused mindset.
• Positive attitude, team-oriented approach, and strong work ethic.
• Bachelor's degree preferred but not required.