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Account Manager - Commercial Lines

W3Global
Eau Claire, WI Full Time
POSTED ON 4/16/2026
AVAILABLE BEFORE 5/15/2026
Job Overview

Our client is looking for an experienced Commercial Lines Account Manager. The Account Manager may work out of any of our offices or in a hybrid or remote capacity within driving distance of one of our offices. The Account Manager will work closely with agents to provide excellent customer service and support to small accounts mainly in habitational and nonprofit industries.

Qualified candidates will be licensed and have 5 years of commercial lines experience.

Responsibilities

Prepares submissions and markets new/renewal business to appropriate carriers

Responds to all day-to-day inquiries and service issues for assigned clients

Provides coverage recommendations and collects exposures from clients and prospects

Maintains agency management system with up-to-date and accurate information

Serves as liaison between client and vendors/carriers to resolve issues and identify process improvement opportunities

Tracks, manages and documents open issues keeping the client and agent informed of status and resolution

Quotes, analyzes, compares, and recommends coverage options for clients

Manages renewal timeline to ensure timely execution of client decisions

Prepares summaries of insurance, renewals, schedules, and proposals

Reviews client contracts and policies for accuracy

Supports Agents with new and renewal business presentations as needed

Builds and maintains strong customer relationships through pro-active communication

Communicates and educates clients on latest industry trends, issues, and changes

Attends client meetings as required

Requirements

Required Knowledge and Skills:

Knowledge of insurance products, rating, and underwriting procedures

Practical knowledge of quoting process and tools

Excellent verbal and written communication skills

Strong analytical thinking, business acumen, and organizational skills

Proficient computer skills including the ability to document and access information

Ability to follow existing processes, procedures, and verbal instruction

Ability to manage multiple priorities, accurately, efficiently, and independently

Attention to detail and ability to complete tasks with a high degree of accuracy

License And Certification Requirements

Valid WI driver's license and acceptable driving history

Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Salary : $65,000 - $80,000

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