Account Executives

Job Summary:

The Account Executive is responsible for a series of activities that will create and nurture client relationships to effectively sell our luxury staging services utilizing a consultative sales approach.

Essential Job Duties & Responsibilities:

• Engages in sales and sales-related activity, including traveling, driving, and meeting with clients outside of home and all offices, for a minimum of 70% of weekly working hours.

• Procures leads and clients through business development (leads/clients to be defined as including homeowners, real estate agents/brokers, developers and builders, architecture, and design firms, etc.) through cold calls, email campaigns, onsite visits, presentations, networking, and events.

• Develops, modifies, and presents appropriate and digital presentations for potential clients to win new business.

• Develops, maintains and informs senior management of current and project market dynamics and conditions affecting our services in the territory

• Follows-up on client leads and sets appointments with clients within 24-48 hours for a live walkthrough.

• Following on client requests for luxury staging needs in a timely manner

• Utilizes consultative sales practices to contact and engage client leads provided by the office.

• Use professional phone etiquette, customer service skills, and rapport building techniques to initiate and maintain contact with clients.

• Establishes expectations with clients via phone and in person regarding staging processes and procedures.

• Manages client expectations, from inception to completion utilizing proactive, timely, and effective communication.

• Conducts an engaging walkthrough and sales presentation onsite with clients, effectively conveying the value proposition of our, influencing clients to retain our as their staging company of choice.

• Prepares effective bids and proposals and successfully converts the bid to become a job.

• Maintains excellent communication with clients throughout the staging process, including regular follow up and responding to clients' needs and questions.

• Closes staging projects by converting leads to bids and bids to jobs at target set by management.

• Completes all company forms and protocols for the staging project following SOPs.

• Manages the client relationship, contract process and client need for each staging project, via conducting initial and final walk throughs of the property with the client.

• Problem solves with clients throughout the staging process, including escalating and resolving areas of concern with internal our department resources.

• Executes on procedures within Salesforce and DocuSign by consistently creating leads, updating the system with all activity, creating bids, and sending and receiving contracts effectively

• Understands the contract and communicates contract terms to client effectively.

• Maintains excellent product knowledge and educates clients on non-staging products and services offered by the company.

• Seeks opportunities to cross-sell or up-sell to clients

• Demonstrates an openness and willingness to work with managers to continuously identify areas of strength and to continuously improve in areas of opportunity.

• Maintain relationships with assigned clients, brokers, developers, and realtors to capture more market share.

• Attends monthly sales meetings.

• Adheres to legal compliance and regulation as outlined by ours.

Education:

• Bachelor's degree in business administration, Marketing or Sales or related work experience

Skills & Experience:

• Experience in real estate, furniture sales or design industry background a plus.

• Excellent written and oral communication skills- ability to interact with all levels of personnel.

• Computer savvy with the ability to create, modify and present PowerPoint, compose, and create letters and other business-related documents.

• Excellent responsiveness and follow-up skills, the ability to build rapport with clients.

• Proven ability to create urgency with clients, great time management skills.

• Must be a strong influencer and strong closer.

• Strong willingness to develop an in-depth understanding of the business and related services and products.

• Must have excellent problem-solving skills.

• Ability to meet deadlines and work under changing priorities.

• Be dependable, punctual, and organized.

• Experience as a sole contributor and in a team environment

Job Type:

• Full-time

Benefits:

• 401(k)

• 401(k) matching

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Pet Insurance

Work Location:

• Remote within territory