What are the responsibilities and job description for the Inventory Management Rep position at Würth MRO, Safety, & Metalworking?
Essential Duties And Responsibilities
- Scans and stocks inventory at the customer’s place of business. Fills bins on site and maintains proper inventory levels for location with little excess.
- Investigates and resolves customer problems regarding C-Parts Solutions (CPS) business
- Builds and maintains professional and positive customer relationships
- Transports product to customers.
- Places orders to replenish customers’ inventory.
- Delivers product accurately and completely to bins and puts inventory away per customers’ and Company’s requirements.
- Addresses issues or concerns brought up by customers on site as well as communicates issues and concerns to appropriate internal departments.
- Looks for additional product Würth can supply and forwards leads to appropriate departments.
- Maintains general housekeeping of onsite work area, and keeps CPS racks and bins organized and clean.
- Identifies and communicates opportunities for improvement such as: bin quantities, new parts, inventory turns, etc.
- Follows all Company Fleet Policies and Procedures.
- Continuously improve productivity and efficiency of processes throughout the operational organization.
- Demonstrates a commitment to safety by performing responsibilities in a safees in a safe and secure manner, and follows all safety procedures. Reports unsafe acts, hazards and maintains a clean/orderly department.
- Other duties as assigned.
- High school diploma/GED, and/or equivalent experience is required.
- Experience with VMI programs, Customer Service, Driving, or experience in a similar position a plus.
- Must have a valid driver’s license, current DOT Medical Certificate (or ability to obtain one) and meet the requirements for driver selection as outlined in the Fleet Policy. Must maintain a clean driving record and be at least 21 years of age to drive a company vehicle.
- Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicits customer feedback, manage difficult customer situations.
- Must have the inherent ability to be a team player who readily adapts to change.
- Needs to be a highly functional self-starter; able to work with minimal supervision.
- Excellent written and oral communication skills.
- Ability to read, interpret and comprehend documents such as training instructions, shipping tickets, procedure manuals, etc. at a fast pace.
- Ability to add, subtract, multiple, and divide accurately and efficiently.
- Must pass Forklift training and maintain Forklift certification.
- Requires lifting ability of up to 80 lbs., frequent lifting of 40-60 lbs. Requires walking and standing on a concrete surface 8 to 10 hours a day.
- Work is performed in customer’s facilities and will have a wide range of work conditions, including summer and winter driving conditions.
- Ability to understand and apply instructions furnished in written, oral, or diagram form. Ability to solve problems involving several variables in standardized situations.
- Basic computer knowledge including Microsoft Word, Excel and Outlook.