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Rental Coordinator

W. O. Grubb Steel Erection, Inc.
Richmond, VA Full Time
POSTED ON 10/22/2026
AVAILABLE BEFORE 1/20/2027

A Rental Coordinator assists in the scheduling of a job and forwards information onto a salesman for a site visit. The Rental Coordinator usually works under limited supervision and expected to work as long as necessary to perform his/her job responsibilities.

Responsibilities:
  • Assists the salesman with quotes and job scheduling.
  • Creates lift plans.
  • Manages off-rents to include: communicating with supporting staff regarding the date ending and communicating with the salesman and dispatcher for pickup.
  • Assist salesman with collection calls and delinquency notices.
  • Assists dispatcher in coordinating jobs.
  • Maintains utilization of cranes.
  • Assures completion of job cycle.
  • Maintains crane and operator certifications.

Fleet Cost and Care (FC&C) Responsibilities:

  • Quoting customer on call in jobs on FC&C.
  • Entering customer call in jobs into FC&C.
  • Entering quotes in FC&C for salesperson if called in from job.
  • Entering jobs in FC&C for salesperson if called in from job.
  • Sending credentials to salesperson, customer, or rental coordinator when needed that are in the FC&C system.
  • Backing up dispatcher if he/she needs help with entering jobs in FC&C.
  • Composing Lift Plans on 3-D Lift Plan and saving to FC&C to actual job.
  • Change unit status on FC&C if unit is changing from day trade to bare rental.
  • Making sure addresses are entered correct on jobs for tax purposes.
  • Ensure information on the job tickets is accurate.
  • Help answer office phones.
  • Create dual lift paperwork and obtain approval.
  • Request purchase orders for internal processes like street closures, third party inspections, etc.
  • Maintain crane, spreader bar, and man basket certifications.
  • Maintain alarm codes for the building employees.

Knowledge, Skills, and Experience

Essential:

  • Must be proficient with basic computer skills.
  • Must be proficient with Microsoft Word and Excel.
  • Must be proficient in 3-D Lift Plan.
  • Must have proficient oral and written communication skills.
  • Possess a minimum of a high school diploma or equivalent.
  • Some travel is required.
  • Must be able to pass a drug test, background check, and fit for duty test.

Desired:

  • Prefer candidates with at least an associate’s degree and 2 years of experience working in an office environment.
  • W.O. Grubb Crane Rental is proud to be an Equal Opportunity Employer

Salary : $42,665 - $55,825

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