What are the responsibilities and job description for the RENTAL COORDINATOR position at The Raymond Corporation?
Rental Coordinator
We are seeking a detail-oriented and highly organized Rental Coordinator to support the daily operations of our rental department. This role works closely with customers, service teams, logistics, and vendors to ensure equipment rentals are processed efficiently from quote to return.
Key Responsibilities
- Manage daily rental activities and support used equipment and logistics operations as needed
- Coordinate rental opportunities with internal and external customers
- Work with service shops to ensure equipment is repaired, prepared, and ready for rental
- Coordinate equipment deliveries and pickups with logistics teams
- Prepare rental quotes, contracts, billing, credits, and rental abuse charges
- Track rental inventory, equipment status, and rental opportunities
- Maintain accurate rental records, contracts, billing documentation, and SAP entries
- Review invoices, vendor billing, and rental-related service documentation for accuracy
- Generate rental reports and assist customers with rental account management
- Support collections efforts and customer PO funding verification when necessary
- Collaborate with rental managers on equipment needs and purchasing decisions
Qualifications & Skills
- Strong administrative and organizational skills with excellent attention to detail
- Proficiency with spreadsheets, reporting, and record keeping
- Strong communication and customer service skills
- Ability to manage multiple priorities in a fast-paced environment
- Self-motivated team player with flexibility and adaptability
- Mechanical or equipment product knowledge preferred, or the ability to quickly learn
- Experience with rental operations, logistics coordination, or SAP systems is a plus
What We’re Looking For
The ideal candidate is proactive, dependable, and thrives in a collaborative environment. This position requires someone who can effectively manage changing priorities while maintaining a high level of accuracy and customer service.