Breakfast Team Member

Pinnacle Partnership is an independent, award-winning hospitality and development company headquartered in Spartanburg, SC. Our portfolio includes Class-A office, retail, residential, internationally recognized hotel brands, and distinctive restaurant concepts. Without exception, all of Pinnacle’s properties have been recognized with awards and honors in their respective brands and industries.

We create places of connection where people feel welcome through our gracious hospitality, entrepreneurial spirit, and rewarding growth. This distinct, hospitality-first approach powers lasting returns for our investors and our communities.

Essential Functions of This role:

• Maintain a welcoming atmosphere and engage in friendly interactions with guests.
• Escort guests to their tables and provide menus (If applicable)
• Assist guests with any questions or special requests.
• Set up the breakfast buffet area in accordance with hotel standards.
• Ensure food items are replenished promptly and attractively displayed.
• Monitor food temperatures and ensure food safety standards are maintained.
• Keep the buffet area clean and organized.
• Clear and reset tables promptly.
• Ensure the dining area is clean, organized, and well stocked with necessary items (e.g., silverware, napkins, condiments).
• Assist with any spills or accidents to ensure guest safety.
• Address guest complaints or concerns promptly and professionally.
• Collect feedback from guests to improve service quality.
• Must adhere to the company's grooming, uniform, and dress code policies.
• Assist with varied projects as assigned.
• Other duties as assigned.

• High school diploma or equivalent preferred.
• Previous experience in customer service or food and beverage role is an asset.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Ability to work early mornings, weekends, and holidays as needed

Physical Requirements

• Ability to stand, walk, and move around for extended periods.
• Ability to lift, carry, and move items up to 25 pounds.
• Ability to reach, bend, stoop, and perform repetitive motions.
• May involve exposure to hot and cold temperatures, noise, and cleaning chemicals.
• Good manual dexterity for handling small objects and serving food items.
• Ability to work in a busy and noisy environment.

Our Breakfast Associate is responsible for ensuring a pleasant and efficient dining experience for all guests during breakfast service. This role involves setting up and maintaining the breakfast buffet, greeting, and seating guests, and providing exceptional customer service to ensure a memorable dining experience.