What are the responsibilities and job description for the Breakfast Team Member position at Pinnacle Hospitality LLC?
Pinnacle Partnership is an independent, award-winning hospitality and development company headquartered in Spartanburg, SC. Our portfolio includes Class-A office, retail, residential, internationally recognized hotel brands, and distinctive restaurant concepts. Without exception, all of Pinnacle’s properties have been recognized with awards and honors in their respective brands and industries.
We create places of connection where people feel welcome through our gracious hospitality, entrepreneurial spirit, and rewarding growth. This distinct, hospitality-first approach powers lasting returns for our investors and our communities.
Essential Functions of This role:
- Maintain a welcoming atmosphere and engage in friendly interactions with guests.
- Escort guests to their tables and provide menus (If applicable)
- Assist guests with any questions or special requests.
- Set up the breakfast buffet area in accordance with hotel standards.
- Ensure food items are replenished promptly and attractively displayed.
- Monitor food temperatures and ensure food safety standards are maintained.
- Keep the buffet area clean and organized.
- Clear and reset tables promptly.
- Ensure the dining area is clean, organized, and well stocked with necessary items (e.g., silverware, napkins, condiments).
- Assist with any spills or accidents to ensure guest safety.
- Address guest complaints or concerns promptly and professionally.
- Collect feedback from guests to improve service quality.
- Must adhere to the company's grooming, uniform, and dress code policies.
- Assist with varied projects as assigned.
- Other duties as assigned.