COMMUNITY SERVICE OFFICER

The Village of Glendale Heights is seeking one Community Service Officer within the Police Department. The Community Service Officer is responsible for the following duties:

• Responds to requests to enforce animal control ordinances includ­ing issuance of tickets when necessary. Picks up stray dogs and is responsible for maintenance of the Animal Pound.
• Enforces the ordinances of the Village as specified by the Chief of Police. (Generally speaking this does not include traffic and misdemeanor type ordinances).
• Follows up in instances of ordinance violations to assure ordinance violations are corrected in a timely fashion including referrals to Community Development for more complex violations.
• Provides information to persons who request information or assistance in property maintenance related matters. 
• Investigates private property motor vehicle crash reports.
• Assists motorists or homeowners that have locked themselves out of their home or vehicle.
• Provides traffic control (e.g. traffic accident sites, emergencies, signal outages) including assisting in school cross­ings.
• Coordinates scheduling of vehicle and equipment repairs and routine service with other Village departments and contracted service providers.
• Required to appear in traffic court or adjudicatory hearings as required.
• Undertakes limited community oriented police work, and assists citizens with such matters as locked or stalled vehicles, crime prevention, found or lost property, drug abuse resistance education (DARE), traffic safety, traffic direction, crossing guard, etc.
• Assist with evidence duties as assigned.
• Performs matron duties, e.g. search of female prisoners, etc., including assist in transports and testimony in court when required.
• Performs other duties as assigned.

The Community Service Officer must be 18 years or older at the time of employment, must possess a valid Illinois State Driver's License without record of suspension or revocation in any state, must have no felony convictions or disqualifying criminal histories and must be able to read and write the English language. The CSO must also have a high school diploma or GED equivalent, and two (2) years of public service experience, or an equivalent combination of education and experience. Must also have the ability to learn the applicable laws, ordinances, and department rules and regulations; ability to communicate effectively orally and in writing; ability to establish and maintain effective working relationships with subordinates, peers and supervisors; ability to follow verbal and written instructions; ability to learn the Village's geography, and have basic skill level in the Village's current applications of Windows and Word. Must have a valid FOID card or the ability to obtain one.

Pay range is $26.84 - $36.97 hourly, commensurate with qualifications, education and experience. This is a full-time, AFSCME union, non-exempt position.

Interested candidates should submit a cover letter, resume and work-related references by applying on our website at:  https://www.glendaleheights.org/179/Career-Opportunities

All job offers are conditional upon the satisfactory outcome of pre-employment drug testing and background check. Potential candidates must live within a 20-mile radius of the Village, unless an exception is approved by the Village Administrator.

Posted 4/17/26; applications being accepted until 4:30pm on 5/1/26.  We are an Equal Opportunity Employer.

The Village of Glendale Heights’ is committed to a nepotism and cronyism policy of employment, advancement and/or contracting practices based upon qualifications and merit, and to ensure that no conflict of interest, favoritism, preferential treatment, or discrimination enters into the employment and contracting process without discrimination in favor of or in opposition to the employment of immediate family members and a personal, political, financial, or commercial relationships.

If you are an immediate family member (an employee's spouse; an employee’s natural, step, adopted or foster parent; an employee’s mother-in-law, father-in-law, daughter-in-law or son- in-law; an employee’s grandparent; an employee’s child or grandchild; an employee’s sister or brother; employee’s aunt, uncle, niece, nephew; spouse’s grandparent, brothers-in-law, sisters-in-law; or any other dependent residing in the same household of the employee) or a personal, political, financial, or commercial relationship to a current or past Village employee, please indicate so in the “Applicant Information” section of your employment application.

Salary : $27 - $37