What are the responsibilities and job description for the OFFICE TECHNICIAN position at Village of Glendale Heights?
The Village of Glendale Heights has a full-time Office Technician position available in the Community Development Department. The position works with a team to fulfill a variety of clerical and administrative duties related to Community Development functions such as permitting, inspection, and licensing. The role has a high degree of public interaction, and so requires exemplary customer service as a priority.
Typical duties include front counter reception, answering phones, receiving the public, providing customer assistance, cashiering, scheduling, data processing, records maintenance, bookkeeping and filing, as well as general office and clerical work. Maintains Department records and files; prepares documents and records for scanning and archiving. Assists customers in completing various forms, checks for accuracy and completeness and assures procedures are followed in receiving and processing. Also issues various licenses and permits as assigned.
Qualifications:
Minimum Requirements
Applicant must complete an exam specific to the position to be considered for employment. Applicant must have graduated from high school or have GED equivalent with two years of responsible related experience, or any equivalent combination of related education and experience. Applicant must possess basic skill level in Microsoft Office, Word and Excel and have the ability to learn additional software/systems implemented by the Village. Applicant must have the ability to effectively meet and deal with the public and communicate verbally and in writing.
Compensation & Benefits
Hourly Rate Range: $24.90 – 33.08, commensurate with qualifications and experience. The Village of Glendale Heights offers an excellent benefit package including health and dental insurance, IMRF (Illinois Municipal Retirement Fund) pension and additional retirement benefits. This is a full-time AFSCME, non-exempt position.
How to Apply
Applications being accepted until position is filled and should be submitted online at: https://www.glendaleheights.org/177/Human-Resources
All job offers are conditional upon the satisfactory outcome of pre-employment drug testing and background check. Employees are required to have their permanent residency within a 20-mile radius of the Village, unless an exception is approved by the Village Administrator.
Posted 01/28/2026. We are an Equal Opportunity Employer.
The Village of Glendale Heights is committed to a nepotism and cronyism policy of employment, advancement and/or contracting practices based upon qualifications and merit, and to ensure that no conflict of interest, favoritism, preferential treatment, or discrimination enters into the employment and contracting process without discrimination in favor of or in opposition to the employment of immediate family members and a personal, political, financial, or commercial relationships.
If you are an immediate family member (an employee's spouse; an employee’s natural, step, adopted or foster parent; an employee’s mother-in-law, father-in-law, daughter-in-law or son- in-law; an employee’s grandparent; an employee’s child or grandchild; an employee’s sister or brother; employee’s aunt, uncle, niece, nephew; spouse’s grandparent, brothers-in-law, sisters-in-law; or any other dependent residing in the same household of the employee) or a personal, political, financial, or commercial relationship to a current or past Village employee, please indicate so in the “Applicant Information” section of your employment application.
Salary : $25 - $33