What are the responsibilities and job description for the 911 Telecommunicator position at Vilas Construction Co?
JOB REQUIREMENTS: The Telecommunicator is a civilian position
responsible for performing a wide variety of communication-related tasks
in the Sheriff\'s Department telecommunication center. All duties and
responsibilities are performed under and subject to review and guidance
of the Sheriff and the Law Enforcement Committee. 1. Operates enhanced
911 (E911) system, computer-aided dispatch system, and other
computerized communication equipment. This includes, but is not limited
to, answering incoming emergency E911 calls and non-emergency telephone
calls; identifying the nature of calls or reports and dispatching the
appropriate public safety unit to respond; providing medical dispatch
pre-arrival instructions according to policy; and accurately and
efficiently providing information to citizens and public safety
personnel or referring non-emergency calls to the proper agency or
individual when no other action is needed. 2. Enters information into
the department computerized record system according to policy. 3.
Maintains an activity status record of resource units in the
computer-aided dispatch. Maintains radio contact with public safety
personnel within Vilas County, and surrounding communities when needed.
voicemail and message-retrieval systems. Periodically performs equipment
testing to ascertain proper performance and reports any equipment
malfunctions. 5. Monitors alarms, emergency warning equipment, weather
watches and warnings, and notifies appropriate personnel as necessary.
Makes entries into the TIME system as required. 7. Maintains
professional and technical knowledge by attending educational seminars
and workshops as necessary or directed. 8. Maintains absolute
confidentiality regarding co-workers and department operations. 9.
Testifies and presents reports, documents, and other evidence at legal
proceedings when necessary. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: Qualifications: Experience is desired but not required.
We will train and work with you to obtain all required certifications. a
high school graduate or equivalent. Knowledge of police, fire, and
emergency medical dispatch procedures. Ability to operate a telephone,
two-way radio system, and other specialized computer equipment. Ability
to speak clearly, concisely, and effectively in English. Ability to
understand radio messages and signals. Ability to follow written and
oral instructions. Must possess working knowledge of county roads,
locations, businesses and buildings. Ability to read and understand
maps. Ability to type at least 25 words per minute. Flexibility to work
non-traditional hours. Ability to organize and schedule time, and work
effectively with co-workers to complete assigned tasks \*\*\*\*\*
APPLICATION INSTRUCTIONS: Other: All applicants must fill out a
DJ-LE-330 Application and answer the questions at the bottom of page 3.
Application materials, along with the job description can be found at
www.workforvilascounty.com and attach your resume; send to Vilas County
Human Resources; 330 Court Street, Eagle River, Wisconsin 54521; or
email to: apply@vilascountywi.gov; fax: 715-479-3799.
responsible for performing a wide variety of communication-related tasks
in the Sheriff\'s Department telecommunication center. All duties and
responsibilities are performed under and subject to review and guidance
of the Sheriff and the Law Enforcement Committee. 1. Operates enhanced
911 (E911) system, computer-aided dispatch system, and other
computerized communication equipment. This includes, but is not limited
to, answering incoming emergency E911 calls and non-emergency telephone
calls; identifying the nature of calls or reports and dispatching the
appropriate public safety unit to respond; providing medical dispatch
pre-arrival instructions according to policy; and accurately and
efficiently providing information to citizens and public safety
personnel or referring non-emergency calls to the proper agency or
individual when no other action is needed. 2. Enters information into
the department computerized record system according to policy. 3.
Maintains an activity status record of resource units in the
computer-aided dispatch. Maintains radio contact with public safety
personnel within Vilas County, and surrounding communities when needed.
- Operates radio transmitters in accordance with Federal Communications
voicemail and message-retrieval systems. Periodically performs equipment
testing to ascertain proper performance and reports any equipment
malfunctions. 5. Monitors alarms, emergency warning equipment, weather
watches and warnings, and notifies appropriate personnel as necessary.
- Operates the TIME system for driver\'s license checks, registration
Makes entries into the TIME system as required. 7. Maintains
professional and technical knowledge by attending educational seminars
and workshops as necessary or directed. 8. Maintains absolute
confidentiality regarding co-workers and department operations. 9.
Testifies and presents reports, documents, and other evidence at legal
proceedings when necessary. \*\*\*\*\* OTHER EXPERIENCE AND
QUALIFICATIONS: Qualifications: Experience is desired but not required.
We will train and work with you to obtain all required certifications. a
high school graduate or equivalent. Knowledge of police, fire, and
emergency medical dispatch procedures. Ability to operate a telephone,
two-way radio system, and other specialized computer equipment. Ability
to speak clearly, concisely, and effectively in English. Ability to
understand radio messages and signals. Ability to follow written and
oral instructions. Must possess working knowledge of county roads,
locations, businesses and buildings. Ability to read and understand
maps. Ability to type at least 25 words per minute. Flexibility to work
non-traditional hours. Ability to organize and schedule time, and work
effectively with co-workers to complete assigned tasks \*\*\*\*\*
APPLICATION INSTRUCTIONS: Other: All applicants must fill out a
DJ-LE-330 Application and answer the questions at the bottom of page 3.
Application materials, along with the job description can be found at
www.workforvilascounty.com and attach your resume; send to Vilas County
Human Resources; 330 Court Street, Eagle River, Wisconsin 54521; or
email to: apply@vilascountywi.gov; fax: 715-479-3799.
