What are the responsibilities and job description for the Services MBA Intern - Tauber Project position at Vertiv?
Position Summary
JOB DESCRIPTION
This intern position will support a strategic planning initiative within Vertiv Americas Services, a rapidly growing organization delivering mission‑critical services across North America. This role will focus on improving visibility, forecasting, and decision‑making across service backlog, pipeline, resource planning, and financial performance. The intern will conduct analytical work, develop scalable planning tools, and translate findings into executive‑ready insights that enable sustainable growth and operational efficiency. The goal of this position is for the candidate to become the subject matter expert in operational planning, gaining knowledge and skills that are the foundation for future opportunities in operations leadership/management in Vertiv Services.
Responsibilities
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
JOB DESCRIPTION
This intern position will support a strategic planning initiative within Vertiv Americas Services, a rapidly growing organization delivering mission‑critical services across North America. This role will focus on improving visibility, forecasting, and decision‑making across service backlog, pipeline, resource planning, and financial performance. The intern will conduct analytical work, develop scalable planning tools, and translate findings into executive‑ready insights that enable sustainable growth and operational efficiency. The goal of this position is for the candidate to become the subject matter expert in operational planning, gaining knowledge and skills that are the foundation for future opportunities in operations leadership/management in Vertiv Services.
Responsibilities
- Conduct a diagnostic assessment of current service backlog and pipeline review processes, identifying gaps, inconsistencies, and opportunities for standardization.
- Analyze service demand, backlog, and pipeline data to understand implications for technician capacity planning, execution risk, and financial performance.
- Develop a Sales, Inventory, and Operations Planning (SIOP)–style resource planning framework to support forecasting and allocation of service engineers, customer project managers, and technical support staff.
- Build and document analytical models (Excel / Power BI) that can be handed off for ongoing business use and regularly updated by the organization.
- Create a financial performance dashboard to highlight variances between planned and actual costs, including fixed and variable cost drivers.
- Support tracking of operational countermeasures and link actions to financial and operational outcomes.
- Map current‑state planning and performance management processes and identify process improvement opportunities aligned with Vertiv’s growth strategy.
- Synthesize quantitative analysis and stakeholder input into clear, executive‑ready presentations with insights, tradeoffs, and recommendations.
- Collaborate with cross‑functional stakeholders across Services Operations, Finance, and Leadership to validate assumptions and recommendations.
- Demonstrate problem solving and change management skills
- Strong verbal and written communication skills.
- Strong financial and analytical capabilities with broad business acumen.
- Well-developed leadership practices and interpersonal skills.
- Demonstrates proactive, outcome-driven high sense of urgency.
- Bachelor’s degree in Business, Engineering, Supply Chain Management, or Operations Management
- Currently pursuing a masters degree from an accredited institution.
- N/A
- 25%
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.