Employee Relations and Compliance Manager

Job Title: Employee Relations and Compliance Manager

Location: 2-days in a week in San Francisco, CA or Bellevue,CA

Duration: 06 Months Contract with Possible Extension

Pay Range: $90-$95 Per Hour on W2

Duties: Location: San Francisco or Bellevue (onsite 2 days a week)

• We are currently seeking an Employee Relations & Compliance (ER&C) Manager to be a part of our ER&C organization. This role will provide region-specific support in the following areas: internal investigations, compliance, performance management, organizational changes, alternative dispute resolution (ADR), training, and data analytics. This role will collaborate closely with the People Business Partners (PBP’s), Legal, Ethics & Compliance, and Audit teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns.

What you’ll be doing

• Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies.

• Conduct prompt and thorough investigations into sensitive employee relations issues, including discrimination, harassment, and retaliation concerns, and make objective recommendations based on findings.

• Establish and support a regionally specific formal performance management process in partnership with leaders and regional PBPs to ensure alignment with core values and compliance with local law.

• Thoroughly document investigative and performance management efforts internally using case management systems.

• Participate in the development, management, deployment, and facilitation of ER-related training.

• Partner with team members throughout the People & Places organization to communicate and educate on policies, procedures, and compliance.

• Ensure regional compliance needs are effectively prioritized, road mapped, and addressed - including policy requirements, employee contract changes, government reporting, right-to-work, leaves, accommodations, time tracking, and other miscellaneous compliance requirements. Foster effective partnerships with business leaders, Employment Legal, Ethics & Compliance, Internal Audit, People Analytics, (Learning and Development), BT, and Security.

• Coach PBP’s and leaders on how to appropriately manage and resolve complex ER issues including performance management and interpersonal issues.

• Assist PBPs and business leaders with understanding ER&C case data, trends and insights in the investigative and performance management spheres.

Required Skills:

• Strong ability to manage a high volume of complex work including a variety of investigations, performance management cases, and compliance related project work

• Ability to navigate ambiguity within a fast moving and changing environment

• Project management experience or experience as a key project contributor

• Ability and willingness to support work in a variety of time zones and regions as needed

• Demonstrated ability to work effectively in a team environment, collaborate cross-functionally, and influence cross-functional partners and business leaders

• Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence

• Remains respectful and empathetic when confronted with difficult and uncomfortable employment situations

• Able to handle confidential information in a mature and professional manner

• Ability to work autonomously within the framework of Client’s existing policies, procedures, and guidelines.

• Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems

• Ability to drive and support change as processes evolve

Education:

• Bachelor’s degree

• Minimum 5 years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, compliance, and/or other applicable HR experiences

• Solid understanding of governmental regulations and employment requirements

• Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity

• Demonstrated sound judgment and experience assessing and mitigating risk

• Experience with data analytics in support of organizational health

• Working experience with ServiceNow, Workday, and Google Workspace