Payroll Specialist

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About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary
The Payroll Specialist is responsible for processing payroll for an assigned client list. This role works closely and professionally with Higginbotham HR Services team members, including Payroll, HR, Benefits and FMLA professionals, to serve our clients.

Essential Duties and Responsibilities
Payroll Administration

• Process payroll for client(s) using preferred payroll software
• Manage time & attendance system (including training as needed)
• Process and review payroll reports and provide to client(s) contact each pay cycle
• Manage and track PTO balances in payroll system for client(s)
• Process new hires, status changes, direct deposit changes, tax changes, address changes, name changes, terminations
• Set up and manage all court ordered employee deductions such as child support, garnishments, IRS levies, tax liens
• Process off-cycle payrolls and manual checks or calculations as requested by client(s)
• Provide payroll related reports (EEO-1, wage statements, 401k, quarterly reporting) to client or customer service team as requested or as needed for compliance
• Answer general payroll and time/attendance questions from client managers and employees
• Work with client(s) and HRIS vendors to administer year end W-2's and help answer questions from employees
• Assist with set-up of new locations, positions, cost centers needed in payroll and time/attendance systems
• Coordinate the set-up of new pay codes (Earnings, Deductions, Memos)
• Guide and assist client(s) with final pay/terminations including knowledge of the final pay laws/rules in all states
• Assist client(s) with tax notices or discrepancies by working with payroll provider's tax department to ensure timely responses
• Stay on top of payroll related law changes and updates
• Being able to research payroll related compliance, rules and laws

Benefits

• Work with Benefit Specialist or BenLite to ensure all benefit deductions are setup in payroll system
• Provide new hire and termination reports to the Benefit Specialist weekly, bi-weekly or on a monthly basis

Administration

• Employee headcounts for all clients for Higginbotham HR Services Controller for billing clients monthly
• Maintain personnel files
• Complete Verifications of Employment

Higginbotham HR Services

• Comply with Higginbotham HR Services policies and performance expectations
• Document Higginbotham HR Services and client processes
• Participate in ongoing training provided by Higginbotham HR Services
• Additional other duties as assigned

Knowledge, Skills, and Abilities

• Strong organizational and time management skills
• Strong attention to detail
• Solid understanding of the application of HR and Payroll processes for federal and state laws to limit client liability
• Proficiency with Microsoft Office
• Excellent communication and customer service
• Excellent interpersonal skills
• Strong problem solving skills
• Exercise discretion and independent judgment
• Ability to maintain a positive presence in the workplace

Education & Experience

• 3 years Payroll experience or CPP/FPC referred

Physical, Mental, & Communication Demands

Physical Demands

• Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Ability to travel occasionally for meetings, events and partner visits. Occasional walking or traversing throughout the office to meet with leaders and other employees.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

Mental Demands

• Attention to Detail: High level strategic thinking combined with attention to operational detail.
• Problem-Solving: Strong problem-solving skills with a focus on scalability and efficiency.
• Multitasking: Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
• Decision-Making: Sound judgement and decision-making in ambiguous or complex situations.
• Adaptability: Ability to adapt to changing market conditions and partner needs.
• Stress Management: Resilience under pressure and adaptability to shifting business needs.

Communication Demands

• Interpersonal Skills: Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients and external vendors.
• Negotiation: Skilled in negotiation, conflict resolution, and influencing without authority.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
• Verbal and Written Communication: Exceptional verbal and written communication skills for executive-level reporting, cross functional coordination, and team leadership. Ability to clearly articulate strategy, goals, and expectations across diverse teams.
• Presentation Skills: Ability to present to internal stakeholders, external partners, and senior leadership.

This position is eligible for the following benefits:

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plan: 401(k) with company match
• Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.