What are the responsibilities and job description for the Azure API Management (APIM) Support Engineer position at VDart?
Role: Azure API Management (APIM) Support Engineer
Location: Bellevue, WA (Onsite)
Hire Type: Fulltime
Job Summary
The Azure APIM Support Engineer provides expert-level support for Azure API Management (APIM) solutions. The engineer helps customers secure, publish, monitor, and optimize APIs while troubleshooting gateway, policy, authentication, ARM, and backend integration issues.
Key Responsibilities:
Troubleshoot Azure API Management services, including:
- API Gateway
- Self-hosted Gateway
- Developer Portal
- Consumption Tier
- Premium and Standard Tiers
Diagnose:
- API routing issues
- Backend connectivity failures
- Performance degradation
- Policy execution failures
- Authentication and authorization issues
Support API security implementations, including:
- OAuth 2.0
- OpenID Connect
- JWT Validation
- Managed Identity
- Client Certificates
Assist customers with:
- API versioning
- Revisions
- Custom Domains
- TLS/SSL certificates
Review and troubleshoot APIM policies.
Investigate API latency and throughput issues.
Collaborate with engineering teams to resolve platform-related issues.
Required Skills
- Azure API Management (APIM)
- REST APIs
- OAuth and OpenID Connect
- JWT Authentication
- JSON and XML
- PowerShell
- Azure CLI
- Network Troubleshooting
- API Security
Preferred Skills
- API Governance
- Microservices Architecture
- OpenAPI (Swagger)
- Azure Functions
- Application Insights
Typical Duties
- Resolve API gateway errors and security issues.
- Analyze API traces and diagnostics.
- Assist with API onboarding and publishing.
- Troubleshoot custom policy configurations.
- Review backend integrations and authentication workflows.
- Optimize API performance and reliability.