What are the responsibilities and job description for the Management & Program Analyst (Program Control) position at VBA Human Resources Center - Central Office?
The incumbent serves as a Program Control Analyst, supporting the Governance and Integration Lead under the Digital GI Bill (DGIB) Program Lead. The Program Control Analyst incumbent is responsible for providing program support for risks, issues, quality, and schedules, contributing to the mission of the Service. The Program Control Analyst develops methodologies and tools to ensure proper controls are in place to increase efficiency and drive successful DGIB program implementations.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some physical effort may be required to perform the duties of the position. The incumbent may sit to much of the work and extensive use of the computer is required. Some standing, walking and light lifting may be required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The incumbent is responsible for proactively analyzing current processes and recommending new opportunities to streamline DGIB PMO operations, including developing new processes and tools and identifying opportunities to automate existing processes.
The incumbent will work closely with the Governance and Integration Lead and impacted stakeholders to create new processes to identify, manage, and escalate risks, track and manage action items, review quality standards, metrics, and controls, and integrate the DGIB SAFe roadmap with the critical path of the Integrated Master Schedule. The incumbent will also assist in establishing a more robust risk and issue culture through outreach and training to impacted areas.
The incumbent is responsible for management of the day-to-day program reporting, including progress, risks, mitigation strategies, action item tracking, and tracking other issues affecting the successful completion of business plans and milestones related to Education.
The incumbent will provide program management office (PMO) support to the Governance and Integration Lead, including the integration of PMO processes.
The incumbent will manage the risk management process, ensuring program risks, issues, and mitigations are identified, impact dates are known, risks/issues are appropriately escalated, and risks/issues are routinely tracked and managed.
The incumbent will also be responsible for proper communication and escalation of risks and issues to impacted organizations and leadership. The incumbent will ensure strategic risks/issues are being examined both individually and collectively to determine trends and potential program risks. The incumbent will also review quality management and ensure each quality measure has clear accountability.
The incumbent will be responsible for managing the Integrated Master Schedule (IMS), ensuring program reviews are regularly conducted to ensure effective program execution. Management of the IMS will also include ensuring the IMS has a critical path, includes internal and external dependencies, and all key activities and milestones are being tracked, including critical risks and issues.
The incumbent will identify opportunities to streamline the integration of the managed services vendor (MSV) roadmap and the IMS. The incumbent will proactively identify and analyze critical trends and issues impacting the timing and sequence of key program events and milestones.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11, GS-12, GS-13.
Work Schedule: Full time, Monday through Friday
Compressed/Flexible: Available
Telework: Available
Virtual: This is a virtual position.
Position Description/PD#: Management & Program Analyst (Program Control); Management & Program Analyst (Program Control); GS-13- 41446A; GS-12- 41447A; GS-11- 41448A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Qualifications:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/01/2026.TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-11 position you must have served 52 weeks at the GS-09 level.
- For a GS-12 position you must have served 52 weeks at the GS-11 level.
- For a GS-13 position you must have served 52 weeks at the GS-12 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
- Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is defined as assisting with program activities and operations; preparing reports; tracking actions items; reviewing data; and supporting program objectives and schedules.
- Education Substitution: GS-11: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Education must be related to the position being filled.
- Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11.
- Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is defined as performing analytical work associated with program activities and operations, analyzing qualitative and quantitative data and supporting program effectiveness.
- Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is defined as performing analytical and evaluative work associated with program activities and operations; analyzing and evaluation program effectiveness; and improving operational efficiency and program objectives.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some physical effort may be required to perform the duties of the position. The incumbent may sit to much of the work and extensive use of the computer is required. Some standing, walking and light lifting may be required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Responsibilities:
Specific duties include:The incumbent is responsible for proactively analyzing current processes and recommending new opportunities to streamline DGIB PMO operations, including developing new processes and tools and identifying opportunities to automate existing processes.
The incumbent will work closely with the Governance and Integration Lead and impacted stakeholders to create new processes to identify, manage, and escalate risks, track and manage action items, review quality standards, metrics, and controls, and integrate the DGIB SAFe roadmap with the critical path of the Integrated Master Schedule. The incumbent will also assist in establishing a more robust risk and issue culture through outreach and training to impacted areas.
The incumbent is responsible for management of the day-to-day program reporting, including progress, risks, mitigation strategies, action item tracking, and tracking other issues affecting the successful completion of business plans and milestones related to Education.
The incumbent will provide program management office (PMO) support to the Governance and Integration Lead, including the integration of PMO processes.
The incumbent will manage the risk management process, ensuring program risks, issues, and mitigations are identified, impact dates are known, risks/issues are appropriately escalated, and risks/issues are routinely tracked and managed.
The incumbent will also be responsible for proper communication and escalation of risks and issues to impacted organizations and leadership. The incumbent will ensure strategic risks/issues are being examined both individually and collectively to determine trends and potential program risks. The incumbent will also review quality management and ensure each quality measure has clear accountability.
The incumbent will be responsible for managing the Integrated Master Schedule (IMS), ensuring program reviews are regularly conducted to ensure effective program execution. Management of the IMS will also include ensuring the IMS has a critical path, includes internal and external dependencies, and all key activities and milestones are being tracked, including critical risks and issues.
The incumbent will identify opportunities to streamline the integration of the managed services vendor (MSV) roadmap and the IMS. The incumbent will proactively identify and analyze critical trends and issues impacting the timing and sequence of key program events and milestones.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11, GS-12, GS-13.
Work Schedule: Full time, Monday through Friday
Compressed/Flexible: Available
Telework: Available
Virtual: This is a virtual position.
Position Description/PD#: Management & Program Analyst (Program Control); Management & Program Analyst (Program Control); GS-13- 41446A; GS-12- 41447A; GS-11- 41448A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Salary : $63,795