What are the responsibilities and job description for the Server - Vagabond MKE position at Vagabond?
Customer Interaction and Guest Experience: Greet and seat customers, present menus, answer questions about food and beverages, and make recommendations when appropriate. Periodically check on guests to ensure satisfaction and respond promptly to any issues, involving management if necessary.
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Order Accuracy and Delivery: Take accurate food and drink orders, noting special dietary needs or allergies, and communicate these clearly to kitchen staff. Deliver orders promptly, ensuring presentation and correctness before serving
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Payment and Compliance: Handle payments, including cash, credit, or digital transactions, and prepare itemized checks. Follow food safety regulations, maintain clean tables and serving stations, and assist with light food preparation or cleaning tasks as needed.
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Teamwork and Coordination: Collaborate with kitchen staff, bartenders, and other team members to ensure smooth service. Upsell menu items to enhance customer experience and restaurant revenue.
Soft Skills: Excellent communication, attentiveness, multitasking, and a positive attitude. Ability to work under pressure in a fast-paced environment and maintain professionalism.
Hard Skills: Basic math for handling payments, knowledge of menu items, and familiarity with point-of-sale systems. Ability to lift up to 25 pounds and stand for extended periods.
Experience: Previous experience in food service is often preferred, along with reliability, punctuality, and teamwork orientation.