What are the responsibilities and job description for the FOH Manager - Vagabond MKE position at Vagabond?
- Control cost of goods, variances and inventories within the restaurant
- Responsible for inventory control – Daily, Weekly & Monthly counting of items, checking in items received, and stocking items
- Ensure appropriate inventory and ordering systems are in place
- Staff and schedule appropriately to control labor costs
- Ensure proper cash handling and deposit procedures are followed
- Placing cash orders for additional change
- Measure, diagnose and correct cash management issues
- Ensure product quality, restaurant cleanliness, maintenance and security standards are met
- Verify and secure price or menu changes are correctly reflected in POS
- Train, coach, and develop crew members
- Delegate tasks to team and provide follow-up
- Hold team accountable for their performance; provide coaching and counseling as needed
- Provide effective, open, and consistent communication on goals during team meetings while recognizing positive contributions
- Ensure team provides fast, friendly, and accurate service
- Contribute to crew members' performance reviews
- Effectively handle customer issues;
- Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
- High School Diploma or equivalent required
- Exhibit excellent verbal and written communication
- Possess a valid ServSafe Certification (paid by the company)
- Ability to deliver exceptional customer service (internally and externally)
- Ability to resolve conflict
- Strong time-management skills; ability to multi-task, prioritize, and organize
- Ability to understand financial reports
- Adaptability to work in a fast-paced environment
- Possess a high energy Level
- Demonstrated professionalism
Salary : $85,000 - $700,000