What are the responsibilities and job description for the Servicenow Developer position at Vaco by Highspring?
Vaco is seeking a ServiceNow CMDB Developerto join our IT Service Management team. The position is on-site 5 days per week in Cincinnati.
In this role, you'll help design, implement, and maintain the ServiceNow CMDB to support IT and business goals. You will work closely with teams across IT-including Application, Network, Server, and Architecture groups-to ensure configuration items (CIs) and services are accurately captured, maintained, and used effectively.
Key Responsibilities:
Serve as a subject matter expert for CMDB governance, configuration items, and ServiceNow discovery.
Manage CMDB-related tasks and improvements within the ITSM backlog.
Develop and maintain dashboards, reports, and documentation.
Partner with ITSM, ITAM, and platform teams to align with broader ServiceNow strategy.
Monitor and maintain CMDB data integrity through audits, certifications, and policy enforcement.
Support projects, manage configurations, and provide stakeholder training.
Continuously improve auto-discovery processes and ensure alignment with ITIL best practices.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Strong experience with ServiceNow ITSM and CMDB processes.
Familiarity with Agile/Scrum and the software development life cycle (SDLC).
Experience with ServiceNow configuration and discovery tools (e.g., SCCM, BigFix, ServiceNow Discovery).
Solid understanding of the Common Service Data Model (CSDM).
Excellent communication, problem-solving, and organizational skills.
Ability to work independently and manage multiple priorities.
Preferred Certifications:
ITIL 4 Certification
ServiceNow System Administrator
ServiceNow Micro Certifications (CMDB Health, Configure CMDB)
Note: This is a contract-to-hire opportunity with a conversion salary of $110,000 to $120,000, depending on experience.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Salary : $110,000 - $120,000