What are the responsibilities and job description for the Housekeeping Administrator position at Vacation HR?
DUTIES AND RESPONSIBILITIES:
- Manage daily emails and phone calls, addressing inquiries as needed. Monitor and respond to comments in Breezeway and Google Voice in a timely manner.
- Plan and assign daily cleaning schedules for housekeeping staff.
- Track and confirm the completion of cleaning assignments.
- Communicate any last-minute schedule changes to the team.
- Maintain and update housekeeping records, reports, and logs.
- Assist in recruitment, onboarding, and training of housekeeping personnel.
- Monitor and order cleaning supplies, linens, and guest amenities.
- Ensure stock levels are maintained and restocked efficiently.
- Address and resolve guest complaints regarding housekeeping issues.
- Work closely with the maintenance dept. to report and track repair needs.
- Respond to guest and staff inquiries professionally and promptly.
- Maintain open communication with property owners regarding housekeeping updates.
- Inspect homes post-cleaning to ensure quality standards are met.
- Other duties may be assigned based on business needs.