What are the responsibilities and job description for the Customer Success Manager position at Utah SHRM?
Company: SHRM
Industry: Human Resource Management
Level: Salary
Job Family: Sales & Sales Support
Location: Alexandria, VA
Compensation: $70,000 to $83,000 per year
About Us
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don’t see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here.
For More Information:
website: www.shrm.org
Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Instagram Youtube
Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). view full text At SHRM, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. SHRM strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. view full text
Close Created with Sketch.
Facebook Created with Sketch.
Twitter Created with Sketch.
LinkedIn Created with Sketch.
Email Created with Sketch.
Overview
48_Advertising Created with Sketch.
Summary
SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will deliver a consistent cadence of service to all enterprise clients to ...
48_Advise Created with Sketch.
Job Description
It also provides relationship account management, service delivery, business operations, and creative thinking around how to support and service SHRM’s ...
48_Environment Created with Sketch.
Work Environment
This position follows a hybrid work schedule, requiring in-office presence [three days per week] and remote work [two days per week]. Core work hours will be ...
Responsibilities
48_Business Development Created with Sketch.
Business Development
Monitor and recognize business development opportunities. Partner with the Enterprise Solutions sales team to capitalize on opportunities and execute a ...
48_Consulting Created with Sketch.
Service Delivery
Develop and execute a comprehensive servicing strategy working collaboratively with the enterprise sales teams (Midsize and Large markets), Marketing, and other ...
48_Product Management Created with Sketch.
Relationship Convening
Serve as the convener for enterprise accounts– connecting the enterprise sales and servicing team to better understand how the enterprise partner will grow ...
48_Support Created with Sketch.
Support
Partner with internal SHRM team members and internal partners to provide support, advice, and guidance to address the workplace challenges of Enterprise and ...
48_Performance Created with Sketch.
Drive Revenue Outcomes
Drive impact with enterprise customers to meet objectives in customer acquisition, retention, and delivery of other SHRM products, services, and ...
Requirements
48_Experience Created with Sketch.
Experience
Over 5 years of experience in an association, non-profit organization, or business managing external relationships and/or service delivery. Experience developing and ...
48_Knowledge Created with Sketch.
Skills
Ability to identify recurring problems, provide solutions, and recommend internal process enhancements. Problem Resolution -- Creative approaches to problem solving ...
48_Teamwork Created with Sketch.
Teamwork
Demonstrated ability to work within a team environment, delegate responsibilities, drive accountability, and deliver to internal and external customers at all levels. Must be ...
48_Technical Created with Sketch.
Technical
Technical Competency -- Proficient experience in using various software programs including Microsoft Office Suite, SharePoint, NetSuite, Salesforce, or similar CRM ...
48_Degree Created with Sketch.
Education
Bachelor’s degree in Business Management, Human Resources, Marketing, or similar field; or high school diploma (GED) with extended, equivalent, relevant ...
48_Certification Created with Sketch.
Certification
Project Management Professional (PMP) certification is a plus.
48_Understanding Created with Sketch. ?
Physical Requirements
Must be able to perform essential duties satisfactorily with reasonable accommodations. Work is generally done sitting, talking, hearing, and typing. Visual acuity to use ...
For More Information:
website: www.shrm.org
Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Instagram Youtube
Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). view full text At SHRM, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. SHRM strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. view full text
Industry: Human Resource Management
Level: Salary
Job Family: Sales & Sales Support
Location: Alexandria, VA
Compensation: $70,000 to $83,000 per year
About Us
SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!
Don’t see your dream job? Apply here to join our talent community!
To view our Statement of Accessibility, click here.
For More Information:
website: www.shrm.org
Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Instagram Youtube
Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). view full text At SHRM, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. SHRM strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. view full text
- photo_library 6 Photos
- video_library 3 Videos
Close Created with Sketch.
Facebook Created with Sketch.
Twitter Created with Sketch.
LinkedIn Created with Sketch.
Email Created with Sketch.
Overview
48_Advertising Created with Sketch.
Summary
SHRM Enterprise Solutions is growing! The Enterprise Solutions Customer Success Manager (CSM) will deliver a consistent cadence of service to all enterprise clients to ...
48_Advise Created with Sketch.
Job Description
It also provides relationship account management, service delivery, business operations, and creative thinking around how to support and service SHRM’s ...
48_Environment Created with Sketch.
Work Environment
This position follows a hybrid work schedule, requiring in-office presence [three days per week] and remote work [two days per week]. Core work hours will be ...
Responsibilities
48_Business Development Created with Sketch.
Business Development
Monitor and recognize business development opportunities. Partner with the Enterprise Solutions sales team to capitalize on opportunities and execute a ...
48_Consulting Created with Sketch.
Service Delivery
Develop and execute a comprehensive servicing strategy working collaboratively with the enterprise sales teams (Midsize and Large markets), Marketing, and other ...
48_Product Management Created with Sketch.
Relationship Convening
Serve as the convener for enterprise accounts– connecting the enterprise sales and servicing team to better understand how the enterprise partner will grow ...
48_Support Created with Sketch.
Support
Partner with internal SHRM team members and internal partners to provide support, advice, and guidance to address the workplace challenges of Enterprise and ...
48_Performance Created with Sketch.
Drive Revenue Outcomes
Drive impact with enterprise customers to meet objectives in customer acquisition, retention, and delivery of other SHRM products, services, and ...
Requirements
48_Experience Created with Sketch.
Experience
Over 5 years of experience in an association, non-profit organization, or business managing external relationships and/or service delivery. Experience developing and ...
48_Knowledge Created with Sketch.
Skills
Ability to identify recurring problems, provide solutions, and recommend internal process enhancements. Problem Resolution -- Creative approaches to problem solving ...
48_Teamwork Created with Sketch.
Teamwork
Demonstrated ability to work within a team environment, delegate responsibilities, drive accountability, and deliver to internal and external customers at all levels. Must be ...
48_Technical Created with Sketch.
Technical
Technical Competency -- Proficient experience in using various software programs including Microsoft Office Suite, SharePoint, NetSuite, Salesforce, or similar CRM ...
48_Degree Created with Sketch.
Education
Bachelor’s degree in Business Management, Human Resources, Marketing, or similar field; or high school diploma (GED) with extended, equivalent, relevant ...
48_Certification Created with Sketch.
Certification
Project Management Professional (PMP) certification is a plus.
48_Understanding Created with Sketch. ?
Physical Requirements
Must be able to perform essential duties satisfactorily with reasonable accommodations. Work is generally done sitting, talking, hearing, and typing. Visual acuity to use ...
For More Information:
website: www.shrm.org
Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Instagram Youtube
Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). view full text At SHRM, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. SHRM strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. view full text
- photo_library 6 Photos
- video_library 3 Videos
Salary : $70,000 - $83,000