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Job Title: Returns Specialist & Inventory CoordinatorOverview
We are looking for an energetic, sharp-eyed Returns Specialist & Inventory Coordinator to join our warehouse ops team. This role bridges the gap between hands-on physical inventory and backend digital tracking. You’ll be responsible for evaluating incoming customer returns, deciding on refund or dispute statuses, accurately updating our inventory software, and getting sellable items back onto the shelves. If you enjoy an active role that combines physical warehouse work with critical thinking and data entry, we’d love to meet you!
Key Responsibilities
- Inspect & Evaluate: Unbox, examine, and grade returned products directly in the warehouse to determine condition and quality.
- Decision-Making: Make fair, accurate calls on whether returns qualify for refunds, replacements, or formal disputes based on company guidelines.
- Inventory Restocking: Re-package, label, and return pristine items to their correct warehouse bins for resale; isolate and log damaged or defective goods.
- System Tracking: Log all return details, damage reports, and stock adjustments promptly into our inventory management system.
- Clear Communication: Write concise notes and system updates regarding dispute cases and refund decisions.
- Workspace Ownership: Keep the returns processing zone clean, safe, and well-organized.
What We’re Looking For
- Sharp Eye for Detail: Ability to spot minor defects, missing parts, or signs of wear quickly.
- Tech-Savvy & Accurate: Comfortable using inventory software and typing data in fast with high accuracy.
- Physical Agility: Ability to stand, walk, lift, and maneuver packages comfortably across a 4-hour shift.
- Good Judgment: Confident making objective decisions regarding return approvals and disputes.
- Self-Motivated: Strong organizational skills and the ability to keep moving independently without constant supervision.
Schedule & Location
- Hours: Part-Time | Monday – Friday, 10:00 AM – 2:00 PM (Opportunity to transition to Full-Time based on performance and workload)
- Location: On-site / In-person (Warehouse)
Pay: $18.00 - $21.00 per hour
Work Location: In person
Salary : $18 - $21