What are the responsibilities and job description for the MFT & Workload Middleware Production Support Engineer (JSCAPE) position at US Tech Solutions?
Duration: Full Time
Job Description:
- We are looking for a skilled MFT & Workload Middleware Engineer with hands-on experience in Managed File Transfer and workload automation. This role focuses on managing secure file transfers, batch scheduling, and production support in an enterprise environment.
- Manage and monitor batch jobs & workflows in Tidal
- Configure and support file transfers in JSCAPE MFT
- Troubleshoot job failures, transfer issues, and connectivity problems
- Handle incident, problem, and change management
- Support partner onboarding and secure data exchange
- Perform root cause analysis and implement enhancements
- Maintain documentation and support production environments
- Hands-on experience with JSCAPE MFT Server and/or GoAnywhere MFT
- Strong experience in Tidal Scheduler
- Knowledge of secure file transfer protocols: SFTP, FTPS, HTTPS, AS2
- Experience in job scheduling, monitoring & troubleshooting
- Production support (L2/L3) experience
- Certificate management (SSL/TLS, SSH keys)
- File encryption (PGP)
- Understanding of ITIL (Incident/Change/Problem Management)
- External partner integrations
- Linux/Unix & basic scripting
- Networking fundamentals (ports, firewalls)
- Bachelor degree or equivalent exp.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $80,000 - $100,000