What are the responsibilities and job description for the GDOT IT Senior Support Specialist 3 position at US Tech Solutions?
Duration:13
Note: This position requires one day onsite per week.
Job Description:- Under broad supervision, provides system and user support for 3rd party enterprise systems.
- Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit.
- Troubleshoots end-user problems.
- Analyzes and designs software modifications to meet users' needs.
- May develop and conduct training programs for software/hardware users.
- Owns assigned tasks.
- May serve as a lead or train staff.
- Provide both front and back end technical support for 3rd party application products.
- Deployment/implementation, application modification, and application error debugging.
- Support for Agile Assets/Trimble Asset Management system is strongly desired.
- Diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
- Minimum 5 years experience providing technical support for 3rd party application products.
- Experience working with Java based 3rd party web applications is a plus.
- Java or Other programming language
- JavaScript
- Groovy Script
- XML
- SQL
- PL SQL
- Oracle databases
- High school diploma or GED AND two years of education or experience in information security, privacy, system/network administration and support, or application development.
- Training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal ID: 26-08086
Salary : $48 - $54