Police Services Dispatcher

Police Services Dispatcher Orono, ME, United States (On-site) Job Info Job Identification 1917 Job Category Police Services Posting Date 30/09/2025, 01:41 Locations College Avenue, Orono, ME, 04469, US (On-site) Business Unit University of Maine Job Schedule Full time Regular or Temporary Regular Department UM Police and Safety Bargaining Unit Police Fraternal Order of Police Lodge (FOP) Job Description The University of Maine Police Department is seeking qualified candidates to fill a full-time position in the Communications Division. Work schedules will vary and will include day, evening, midnight, weekend, overtime, and holiday work. Essential duties and responsibilities include but are not limited to: Employee operates a variety of communication systems for an enhanced 911 Operations Center. Information is often confidential, sensitive, and time-sensitive and must be prioritized. Judgment must be used in answering verbal communications regarding rules and regulations; discretion is often used to determine and interpret an appropriate course of action. Starting hourly rate of $23.50 without CTO certification, or $24.09-$28.79 with CTO certification and commensurate with qualifications and experience. About the University: The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu. The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options. UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer. Qualifications: A Certified Terminal Operator's license and one year of experience in an Emergency Operations Communications Center preferred. Successful candidate must have the ability to obtain the Certified Terminal Operator's certificate at the Maine Criminal Justice Academy within one year of being hired, if not currently certified. Successful applicant must have previous demonstrated ability and knowledge of Microsoft Office including Word, Access, and Excel. Strong written and verbal communication skills, judgment and initiative, excellent organizational skills, attention to detail, the ability to work independently, and superior customer service skills are required. The successful candidate must be able to function well under pressure with adverse stimulation and handle potentially life-threatening situations. Individuals must be highly motivated. Candidates will be required to complete a series of testing including written and oral examinations, in-depth criminal background, motor vehicle and credit checks; a psychological and polygraph exam; and a pre-employment physical. Other Information: To be considered for this position you will need to “Apply” and upload the documentation listed below: 1.) a cover letter which describes your experience, interests, and suitability for the position 2.) a resume/curriculum vitae Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references. Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University. For full consideration, materials must be submitted by 4:30 p.m. EST on October 14, 2025. The successful applicant is subject to appropriate background screening and post offer physical. The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/. Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report. If you wish to have a paper copy of the ASR or you need to have a copy of the ASR in an accessible format, the University will provide such a copy upon request. Please contact: UMaine Police Department, 81 Rangeley Rd., The University of Maine, Orono, ME 04469-5794, or call 207.581.4053.