Case Manager-Crisis Response Services- Dayville, CT

Case Manager-Crisis Response Services

Description:

As a Case Manager in Crisis Response Services (CRS), you will play a vital role in supporting adults experiencing mental health challenges as they navigate periods of crisis and transition. Through outreach, assessment, care coordination, and connection to community resources, you will help individuals access the services and supports needed to achieve stability, recovery, and improved quality of life.

This is a dynamic position where no two days are the same. You will have the opportunity to work independently while receiving ongoing support from experienced supervisors and collaborating with a multidisciplinary team of clinical and community-based professionals. This position involves extensive coordination of behavioral health, medical, substance use, and community-based services.

Why Join Our Team?

• Make a meaningful impact by supporting individuals during some of their most critical moments
• Be part of a mission-driven organization dedicated to recovery, resilience, and community connection
• Benefit from supportive leadership, ongoing training, and opportunities for professional growth

What Sets Us Apart

• Strong interdisciplinary collaboration across clinical, medical, and community-based partners
• A commitment to responsiveness in crisis services
• Opportunities to build deep connections within the community and make lasting impact

What You’ll Do Day-to-Day

• Conduct outreach and engage individuals in crisis with empathy and professionalism
• Complete assessments to identify immediate needs, risks, and strengths
• Develop and implement individualized service plans focused on stabilization and recovery
• Coordinate care across behavioral health, medical, and social service providers
• Connect individuals to housing, treatment, benefits, and other community resources
• Maintain accurate and timely documentation in accordance with program requirements
• Collaborate regularly with internal teams and external partners to ensure continuity of care
• Provide ongoing follow-up and support to promote stability and prevent future crises

Schedule:

Monday – Friday 8:30 a.m. – 5:00 p.m. (one day scheduled 10:30 a.m-7:00 p.m.- to be determined based on program need).

Use of agency vehicles as well as use of own car (mileage and reimbursement).

Minimum Requirements:

Associate’s Degree in relevant human services field plus two years of relevant experience or Bachelor’s Degree in relevant human services field.

Salary Range:

Salary/Hourly Range: $19.00- $21.50 per hour depending on experience

Bilingual Spanish/English Fluency: $19.96- $22.59 per hour depending on experience

Benefits:

• Very generous comprehensive benefit package for medical, dental, and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistance Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship program

*Benefits will be pro-rated for eligible part-time positions

Work Location: This role requires a hands-on presence to deliver the best care possible. You will work directly with clients on-site and in the local community. Regular travel throughout the community is required.

United Services is an Affirmative Action Employer EEO/M/F/D/V.

Pay: $19.00 - $21.50 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan repayment program
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• Are you willing to comply with the annual flu vaccine requirement?
• What is the maximum commute time you would be comfortable with to and from work?
• Are you interested in full-time, part-time, or per diem positions?
• Would you be open to being considered for all positions of employment?
• Can you confirm that you meet the minimum education qualifications for this position?

Education:

• Associate (Required)

Experience:

• relevant human services: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $19 - $22