Manager - Adult Outpatient Services-Mansfield, CT

Manager – Adult Outpatient Services-Mansfield, CT

Location: 140 N Frontage Road, Mansfield Center, CT 06250

Description:

We are seeking a dedicated Clinical Manager for our Adult Outpatient Services (AOS) to join our team! This role is vital in ensuring the delivery of high-quality mental health services while aligning with our mission of Creating Healthy Communities.

The Clinical Manager is responsible for overseeing and managing clinical programs by providing strong clinical leadership for assigned services. This role ensures the day-to-day operations effectively meet client needs while adhering to best practices and maintaining compliance with all licensure, regulatory, and funder requirements. This role provides clinical oversight, staff supervision, and coordination of client care while supporting a collaborative, client-centered environment.

Why Join Our Adult Outpatient Team?

• Opportunity to lead and shape clinical services within a mission-driven organization
• Work in a collaborative, multidisciplinary environment focused on client outcomes
• Make a meaningful impact on individuals receiving behavioral health and substance use services

Why Join Our Adult Outpatient Team?

• Make a meaningful impact: Lead programs that directly improve the lives of individuals in your community.
• Leadership opportunity: Shape clinical services, mentor staff, and influence program growth and success.
• Collaborative care model: Partner with dedicated professionals across disciplines to deliver comprehensive care.
• Professional growth: Expand your leadership and clinical expertise in a dynamic outpatient setting.
• Supervise, mentor, and support clinical staff through coaching, training, and performance guidance

What Sets Us Apart:

• Commitment to high-quality, person-centered care
• Integrated approach to behavioral health and substance use treatment
• Emphasis on evidence-based practices
• A supportive team environment

What You Will Do (Day-to Day):

• Provide supervision, coaching, and support focused on client care.
• Oversee clinical service delivery, ensuring care aligns with best practices and regulatory requirements.
• Address staffing, coverage, or operational needs in real time to maintain continuity of care.
• Review and monitor documentation, data, and reports to ensure accuracy, compliance, and quality standards.
• Collaborate with internal teams and external partners to coordinate care and strengthen referral relationships.
• Engage with referral sources and community partners to support outreach and program growth.
• End the day ensuring all client needs, staff concerns, and operational priorities are addressed effectively.
• Oversee the delivery of patient care services to ensure quality, consistency, and adherence to best practices
• Implement and enforce policies and procedures to maintain compliance with HIPAA and regulatory standards
• Provide direct clinical services as needed, including individual and group counseling
• Develop care plans tailored to client needs
• Collaborate with multidisciplinary teams on treatment planning and diagnostic evaluations

Schedule:

Monday-Friday 8:30 a.m. 5:00 p.m.

Salary Range: $84,000-86,000 (based on experience)

Minimum Qualifications:

(Connecticut) LCSW, LMFT, LPC required.

Three years of clinical supervisory experience required.

Five years in clinical services experience required.

Clinical experience with clients with substance abuse problems, adults with SPMI, Dual Diagnosis, and Trauma is highly desired.

Work Location: Because our clients rely on face-to-face support to build trust, this position is fully in-person and office based.

Benefits Package:

• Generous comprehensive benefit package for medical, dental and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistance Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

United Services Inc. -- Join Our Team!

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Do you want to make a direct impact in the lives of children, families and adults with social and behavioral health needs? If you have the skills, the commitment and the passion, we have the opportunity.

Join Our Team and Help Create Healthy Communities!

If you’re passionate about helping others and want to be part of a supportive, mission-driven organization where your work truly matters, we’d love to hear from you!

Learn more about career opportunities at www.unitedservicesct.org/careers
Follow us on Facebook: facebook.com/UnitedServicesCT
Or send your resume to United Services, Inc., 1007 North Main Street, Dayville, CT 06241

United Services is an Affirmative Action Employer EEO/M/F/D/V

Job Type: Full-time

Pay: $84,000.00 - $86,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you willing to comply with the annual flu vaccine requirement?
• Can you confirm that you meet the minimum education qualifications for this position?
• What is the maximum commute time you would be comfortable with to and from work?
• Are you interested in full-time, part-time, or per diem positions?
• Would you be open to being considered for all positions of employment?

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $84,000 - $86,000