Community Support Services Specialist (Mansfield)

Community Support Specialist- Case Manager

Location: 140 North Frontage Road, Mansfield Center, CT 06250

Description:
Do you want to be the person who gives someone hope? As a Case Manager in our Community Support Program (CSP), you will build meaningful, connections with adults navigating serious and prolonged mental illness. In this role, you will help teach life skills, secure safe housing, access quality medical care, build personal relationships, feel connected to their community and reach their personal goals.

What You Will Do (Day-to-Day):

• Teach Life Skills: Empower clients to manage daily routines, health, and wellness goals.
• Coordinate Care: Link clients to essential mental health, medical, and community resources.
• Build Connections: Form trusted, supportive relationships to guide long-term recovery.
• Advocate daily: Help clients navigate benefits, housing systems, connect to community resources and secure productive activities or work.

What You Bring (Must-Haves):

• A compassionate, hope-driven approach to client care.
• Experience working with mental health, substance use, or community support services.
• An understanding of psychosocial issues affecting vulnerable populations.

Work Location: In-person. This role requires a hands-on presence to deliver the best care possible. You will work directly with clients on-site and in the local community.

Use of agency vehicles as well as use of own car (mileage and reimbursement).

Schedule:

Monday – Friday 8:30 a.m. – 5:00 p.m. with one evening until 7:00 p.m.

Qualifications:

Minimum Requirements: Bachelor’s Degree in a relevant human services field OR Associate’s Degree in a relevant human services field plus two years of relevant experience required.

Salary/Hourly Range: $19.00 – $21.50 per hour (depending on experience)

Bilingual (Spanish/English) rate of pay: $19.96 – $22.59 per hour (depending on experience)

Agency Overview:

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Benefit Package:

• Very generous comprehensive benefit package for medical, dental and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistance Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

Join Our Team and Help Create Healthy Communities!

If you’re passionate about helping others and want to be part of a supportive, mission-driven organization where your work truly matters, we’d love to hear from you!

Learn more about career opportunities at www.unitedservicesct.org/careers
Follow us on Facebook: facebook.com/UnitedServicesCT
Or send your resume to United Services, Inc., 1007 North Main Street, Dayville, CT 06241

United Services is an Affirmative Action Employer EEO/M/F/D/V

Job Type: Full-time

Pay: $19.00 - $21.50 per hour

Application Question(s):

• Are you willing to comply with the annual flu vaccine requirement?
• Do you have a Bachelor’s Degree OR Associate’s Degree plus two years of relevant experience required for this position?
• What is the maximum commute time you would be comfortable with to and from work?
• Are you interested in full-time, part-time, or per diem positions?
• Would you be open to being considered for other positions of employment? If yes, please specify which ones.

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Mansfield Center, CT 06250 (Preferred)

Work Location: In person

Salary : $19 - $22