Team Manager - Crisis Response Services (CRS) program

Team Manager-Crisis Response Services (Adult)

Description:

United Services is seeking a Team Manager for the Crisis Response Services program of a large community mental health center working with adults with serious mental health issues who may also have substance use disorders and/or co-occurring medical conditions.

The Team Manager works in partnership with the Program Director to oversee operations of the Adult Crisis Response Team. Responsibilities within this interdisciplinary team include meeting and engaging with individuals, triaging incoming referrals, implementing and supporting safety protocols for crisis staff, and providing supervision to crisis staff related to clinical interventions, caseloads and care coordination while also maintaining an assigned caseload as needed.

Location: 1007 North Main Street, Dayville, CT 06277

Why Join?

• Opportunity to make an immediate impact in critical, life-stabilizing services
• Work alongside a highly skilled interdisciplinary crisis response team
• Be part of a mission-driven organization dedicated to community mental health
• Engage in meaningful leadership while maintaining clinical involvement
• Support individuals during some of the most pivotal moments in their recovery

What Sets Us Apart?

• Specialized focus on crisis response and rapid intervention services
• Integrated, team-based approach to behavioral health and co-occurring conditions
• Commitment to person-centered care and engagement strategies

What You Will Do ( Day-to-Day):

• Partner with Program Manager and Director to oversee daily operations of the Adult Crisis Response Team
• Supervise and support crisis staff, including guidance on clinical interventions, caseload management, and care coordination
• Triage incoming referrals and ensure timely, appropriate response to individuals in crisis
• Engage directly with individuals to assess needs and support stabilization efforts
• Implement and reinforce safety protocols to protect both clients and staff
• Collaborate within an interdisciplinary team to provide comprehensive, coordinated care
• Maintain an active caseload as needed, delivering direct clinical services

Schedule:
Monday through Friday 8:30 A.M. - 5 P.M.

Minimum Qualifications:

• (Connecticut) LCSW, LPC or LMFT required.
• Minimum of five years in clinical services preferred.
• Three years relevant experience in the area of care coordination, clinical supervision, or a combination.
• Extensive experience and knowledge of community resources and behavioral health systems

Salary Range:

$75,000 - $80,000 yearly (depending on experience)

Benefit Package:

• Generous comprehensive benefit package for medical, dental and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistant Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: Because our clients rely on face-to face support to build trust, this position requires employees to be fully present in the office and community.

Agency Overview:

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

Join Our Team and Help Create Healthy Communities!

If you’re passionate about helping others and want to be part of a supportive, mission-driven organization where your work truly matters, we’d love to hear from you!

Learn more about career opportunities at www.unitedservicesct.org/careers
Follow us on Facebook: facebook.com/UnitedServicesCT
Or send your resume to United Services, Inc., 1007 North Main Street, Dayville, CT 06241

United Services is an Affirmative Action Employer EEO/M/F/D/V

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Application Question(s):

• Are you willing to comply with the annual flu vaccine requirement?
• What is the maximum commute time you would be comfortable with to and from work?
• Are you interested in full-time, part-time, or per diem positions?
• Do you have a (Connecticut) LCSW, LPC or LMFT required for this position?
• Would you be interested in being considered for other positions of employment? If yes, please specify which ones.

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $75,000 - $80,000