Customer Success Representative

Job Title: Customer Service Representative – Solar Division

Company: United Better Homes, LLC

Location: Attleboro MA (In-office)

Job Type: Full-Time

Salary: $45,000 – $60,000 per year (Base Bonus Potential)

🌞 Join the Solar Revolution with United Better Homes!

United Better Homes is expanding our Solar Division and looking for a Customer Service Representative who’s passionate about renewable energy and delivering a top-tier customer experience.

🔹 Job Responsibilities:

• Serve as the primary point of contact for solar customers throughout the installation process
• Schedule assessments, installation dates, and follow-up appointments
• Provide timely updates and support via phone, email, and text
• Resolve customer concerns and escalate issues when necessary
• Maintain accurate records in our CRM system
• Collaborate with the sales, operations, and installation teams to ensure a smooth customer journey
  
  

🔹 Qualifications:

• 1 year of customer service or administrative experience (solar/home improvement a plus)
• Strong communication and organizational skills
• Comfortable working in a fast-paced, team-oriented environment
• Tech-savvy – CRM or project management software experience is a plus
• Bilingual (English/Spanish) preferred but not required
  
  

🔹 What We Offer:

• Competitive salary performance bonuses
• Paid time off & holidays
• Ongoing training and professional development
• Opportunity to grow with a fast-moving clean energy leader
  
  

📢 Apply today to join one of the region’s fastest-growing solar companies and help homeowners take control of their energy future with confidence and support.