Home Loan Specialist

Location: Phoenix, AZ

Pay Rate: $22/hr. w2

Duration: 6 months

The Loan Setup Specialist is an entry level role supporting various Channels. As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.

The Loan Setup Specialist will:

• Review incoming loan files for completeness, accuracy, and compliance with company policies, investor guidelines, and regulatory requirements.
• Validate loan structure, including loan program eligibility, product selection, occupancy, property type, and transaction purpose.
• Analyze borrower documentation such as income, assets, credit reports, and liabilities to ensure accuracy and consistency.
• Identify missing, incorrect, or conflicting information and request appropriate documentation or corrections.
• Set up loan files accurately in the loan origination system (LOS) prior to underwriting submission.
• Ensure disclosures, fees, and credits align with loan structure and compliance standards.
• Review appraisals, AVMs, and property documentation for accuracy and guideline alignment when applicable.
• Collaborate with Loan Officers, Brokers, Account Executives, and internal teams to resolve issues and prevent delays.
• Document clear, concise notes within the loan file to support underwriting review.
• Adhere to service-level agreements (SLAs), productivity goals, and quality standards.
• Strong understanding of mortgage loan products (Conventional, FHA, VA, USDA, Non-QM as applicable).
• Working knowledge of underwriting guidelines and pre-underwriting review standards.
• High attention to detail and strong analytical skills.
• Ability to identify risk, discrepancies, and guideline conflicts early in the process.
• Effective written and verbal communication skills.
• Strong time management skills with the ability to meet production goals in a fast-paced environment.
• Proficiency with loan origination systems (e.g., Encompass) and mortgage documentation.
• High school diploma or equivalent required; college coursework in finance, business, or related field preferred.
• 1-3 years of experience in mortgage processing, underwriting support, loan setup, or a related role.
• Prior experience reviewing income, assets, and credit documentation preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.