Administrative Counselor - Cemetery Services

Position Title: Administrative Counselor - Cemetery Services

Location: Montgomery County, Maryland

Employment Type: Full-Time, Direct Hire (On-Site)

Compensation: $20.00-$21.00 per hour

Schedule: Monday-Friday, 8:00 AM-4:30 PM, with alternating Saturdays

Overview:

Ultimate Staffing is partnering with a compassionate and community-focused organization in Montgomery County to hire Administrative Counselors for their Cemetery Services team. This role is ideal for individuals who are empathetic, detail-oriented, and committed to supporting families during deeply meaningful moments. You'll play a vital role in helping families navigate burial arrangements with professionalism and care.

Primary Duties:

• Act as a trusted guide for families, assisting with burial arrangements and ensuring their wishes are honored with sensitivity.
• Manage administrative tasks such as preparing contracts, scheduling services, and completing required documentation.
• Provide clear and compassionate education on burial options, including plots, memorials, and related services.
• Coordinate with funeral homes, religious institutions, and other service providers to ensure smooth service delivery.
• Maintain accurate records and uphold compliance with all legal and regulatory standards.
• Offer ongoing support to families before, during, and after services, addressing concerns with empathy.
• Collaborate with cemetery operations teams to ensure burial sites are respectfully prepared.
• Assist with pre-need planning, helping families make future arrangements.
• Foster a welcoming and supportive environment for all visitors.

Qualifications:

• High school diploma or equivalent
• Valid driver's license required
• Minimum of 2 years' experience in administrative support and customer service, preferably in a high-touch environment
• Excellent communication and interpersonal skills, with the ability to provide comfort during emotional situations
• Strong organizational skills and attention to detail
• Ability to multitask with discretion and sensitivity
• Proficiency in Microsoft Office and database systems
• Familiarity with burial processes and regulations is a plus (training provided)

Why You'll Love This Role:

This is more than a job-it's a chance to make a meaningful impact in the lives of families during a critical time. You'll be part of a compassionate team that values empathy, integrity, and community service. Comprehensive training and ongoing professional development are provided to support your success.

Ready to Make a Difference?

If you're looking for a career where your compassion and professionalism can truly make an impact, we encourage you to apply today.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.