What are the responsibilities and job description for the RE Inside Sales/Customer Service Representative position at U.S. Sand & Gravel, LLC?
Inside Sales/Customer Service Representative – Join Raitz Enterprises in Stephenville, TX & Grow Your Career!
Job Title: Inside Sales/Customer Service Representative
Location: Stephenville, Texas
Company: Raitz Enterprises
Position Type: Full-Time (Monday – Friday, Occasional Saturdays)
Compensation: Starting at $17/hour, based on experience
About the Company:
Raitz Enterprises, LLC is one of Stephenville’s largest producers of construction aggregates and a leading provider of aggregate-based materials used in ready-mixed concrete. We pride ourselves on fostering a family-oriented culture where career growth is supported, internal advancement is encouraged, and employees can thrive in a dynamic, fast-paced environment.
Job Overview:
The Inside Sales/Customer Service Representative is a key member of our team, responsible for providing exceptional service to our customers while supporting sales and office operations. This role requires attention to detail, strong communication skills, and the ability to remain calm under pressure. If you are reliable, organized, and enjoy helping customers while contributing to a growing company, this position is for you!
Key Responsibilities:
Customer Service & Sales Support:
- Respond to customer inquiries via phone, email, and in-person.
- Take orders, process account changes, and resolve customer concerns efficiently.
- Maintain accurate records of customer interactions and transactions.
- Calculate charges for products/services, collect payments, or arrange billing.
- Share product knowledge to guide customers in making informed decisions.
Administrative & Office Support:
- Manage phone systems and voicemail for multiple company lines.
- Update QuickBooks, price sheets, office display TVs, and company website with current product info.
- Assist with general office organization and cleanliness.
Community & Public Relations:
- Participate in company-sponsored PR events in the community.
- Assist in planning and executing events like parades, kids’ activities, and other local initiatives.
- Set up, operate, and take down the company event trailer as needed.
Required Skills & Qualifications:
- Strong communication and customer service skills.
- Ability to stay composed under pressure and handle multiple tasks.
- High attention to detail and organizational skills.
- Reliable, self-motivated, and a strong work ethic.
- Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, and website platforms (Wix).
- Experience with multi-line phone systems and office technology.
- Must be able to pass a background check and drug screening.
- Availability for occasional Saturdays.
Why You’ll Love Working Here:
- Competitive pay based on experience.
- Opportunities for career growth in a family-oriented company.
- Work in a dynamic, fast-paced environment with supportive teammates.
- Participate in community engagement and public relations events.
- Be part of a company that values your contributions, growth, and success.
How to Apply:
Ready to start your career with Raitz Enterprises? Apply today by submitting your resume and a brief cover letter at:
- https://app.eddy.com/careers/raitzenterprisesinc
- https://www.ussandandgravel.com/employee-opportunities
Have questions? Contact our Human Resources team directly at 254-434-7050.
Join a team that values your growth, ideas, and success! Raitz Enterprises is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees.