What are the responsibilities and job description for the Student Support Specialist (PT) position at Tulsa Community College?
Job Summary
The CCAMPIS Student Parent Support Specialist will provide part-time, student-facing implementation and coordination support for student parents participating in the Child Care Access Means Parents in School Program. Working closely with the CCAMPIS Program Coordinator, Student Help Hub staff, and the connected Education Outreach Center, this position will assist with intake, childcare payment coordination, participant communication, referral follow-up, documentation, and service tracking to ensure student parents receive timely and responsive support. The role is intentionally designed as a high-touch operational support position, helping reduce barriers to persistence by strengthening navigation, communication, and coordination of childcare and wraparound services while maintaining a lean administrative structure.
This is a grant funded position.
Essential Duties
- Assist with intake, onboarding, and eligibility verification for student parents participating in CCAMPIS
• Support childcare referral coordination and communication with providers when appropriate
• Coordinate childcare billing, invoice collection, and payment-related documentation in collaboration with institutional grants and accounting processes
• Assist with childcare payment tracking and record maintenance
• Conduct follow-up communication with student parents regarding participation, service needs, and referrals
• Assist with student-parent navigation of institutional and community supports
• Maintain participant documentation and service tracking in institutional systems and approved grant documentation tools
• Assist with basic grant documentation and service reporting needs
• Support ordering, event preparation, workshop logistics, and communication efforts related to CCAMPIS activities
• Assist with outreach and participant engagement initiatives coordinated through the Student Help Hub and Education Outreach Center
Preferred Qualifications
Experience working in higher education, student services, community-based organizations, childcare assistance programs, or other settings that provide direct support to students and families.
Experience assisting individuals with intake, eligibility documentation, enrollment processes, case management support, or referrals to institutional and community resources.
Demonstrated ability to communicate effectively and compassionately with individuals navigating educational, financial, childcare, or family-related challenges.
Experience maintaining accurate records, tracking services, coordinating documentation, and using electronic databases or student information systems.
Proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and Teams, or comparable workplace productivity tools.
Experience supporting billing processes, invoice collection, payment tracking, basic bookkeeping, or other administrative functions requiring attention to detail.
Bilingual communication skills, particularly English and Spanish, that support effective communication with students and families from varied backgrounds.
$17.96 Hourly
Tulsa, OK
Part-time
1500P-10-26
Student Success
10/26/2026
Education Outreach Center
During the business hours of Monday - Thursday 9-6 and Friday 8-5, using 4-5 hours daily for approximately 20 hours weekly for part-time student-facing support
Tulsa Community College is committed to creating positive work environments that support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices, and services to effectively meet the needs and exceed the expectations of our students and employees. We are committed to hiring and retaining culturally competent faculty and staff at all levels of the organization who continue to deepen their skills and competencies to serve the full range of our community.
Benefits:
Vacation & Paid Time Off, Health Insurance