Customer Service & Spare Parts Coordinator

Job Title:
Customer Service & Spare Parts Coordinator
Location:
Wichita, KS Zip code 67226
Work Type:
Onsite
Schedule:
Full-Time | 1st Shift (8:00 AM - 5:00 PM, flexible)
Contract Type:
Temporary
Pay Rate:
$16-$17/hr

Position Overview:
We are seeking a detail-oriented and customer-focused professional to support the coordination of spare parts operations and customer service activities. This role plays a critical part in ensuring timely delivery, accurate order processing, and effective resolution of delivery-related issues.
The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and brings a proactive mindset to managing customer requirements and supplier coordination.
Key Responsibilities:

• Coordinate responses to customer inquiries related to spare parts, orders, and delivery status
• Facilitate resolution of delivery issues by collaborating with internal teams and external partners
• Process and manage customer and supplier data related to spare parts provisioning and services
• Enter, track, and monitor customer orders, material requirements, and returns
• Ensure accuracy and timeliness in order processing and documentation
• Maintain clear communication with stakeholders to support seamless order fulfillment
• Support continuous improvement of processes within customer service and supply chain operations

Qualifications:

• Experience in customer service, order management, or supply chain operations
• Proficiency in Microsoft Excel and general computer skills
• Strong problem-solving skills with the ability to manage order resolution effectively
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a structured and efficient manner
• Detail-oriented with a commitment to accuracy and service excellence

Preferred Attributes:

• Experience working with material tracking or logistics systems
• Ability to collaborate across teams and build strong working relationships
• Customer-centric mindset with a focus on delivering high-quality service

Work Environment & Additional Details:

• Onsite role based in Wichita, KS
• Standard first shift schedule with some flexibility
• No security clearance or special compliance requirements

ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.

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