What are the responsibilities and job description for the Bilingual Japanese Sales and Operations (Georgetown, KY) position at Triup, Inc.?
Job Description
Our client, a well-established Japanese multinational company in the logistics and supply chain industry, is seeking an experienced Bilingual Japanese Sales & Operations professional to join the team in Georgetown, KY.
This is a hands-on role for a professional who can drive both business development and operational execution. You will expand existing accounts, develop new business opportunities, and ensure smooth coordination of freight and logistics operations.
The position requires strong Japanese-English communication skills to collaborate with internal teams, customers, and international partners while supporting strategic and operational goals across North America.
You will play a key role in driving revenue growth, maintaining high customer satisfaction, and improving operational efficiency in a dynamic logistics environment.
Responsibilities
Sales & Business Development
- Expand existing accounts and develop new business opportunities
- Create customized proposals and pricing strategies to win new freight business
- Negotiate rates and terms to secure profitable deals
- Monitor market trends, spot rates, and competitor activity
- Provide weekly sales reports, pipeline updates, and revenue forecasts
Operations & Logistics Coordination
- Coordinate with shipping companies, airlines, warehouses, carriers, and internal teams
- Work with Customs Brokers and U.S. Customs as needed
- Maintain clear and timely communication with customers
- Arrange pickups and deliveries, including outside standard business hours
Troubleshooting & Customer Service
- Track and review operational issues
- Communicate delays or issues to customers proactively
- Resolve logistics problems and update internal systems
- Manage accounts payable/receivable and collections
- Support overall customer satisfaction initiatives
Strategic & Budgetary Operations
- Develop and improve operational policies and procedures
- Ensure operations stay within budget and optimize costs
- Track expenses and prepare budget reports
- Execute sales strategies and pricing plans
- Report activity and performance to management
Qualifications
- Full proficiency in Japanese and business-level English
- 3 years of experience in sales, operations, or logistics
- Experience in a multinational or Japanese company preferred
- Strong communication, negotiation, and problem-solving skills
- Background in freight, logistics, or supply chain coordination
- Willingness to travel and support operations outside regular hours
Compensation & Benefits
- Salary: $60,000 – $80,000 (DOE)
- Full-time, exempt, permanent position
- Work schedule: Monday – Friday, 9:00 AM – 6:00 PM
- Location: Georgetown, KY (relocation support may be available)
Benefits
- 401(k)
- Medical, dental, and vision insurance
- Paid vacation and sick leave
- Paid parental leave
Work Environment
- On-site role in Georgetown, KY
- Collaborative and team-oriented culture
- Opportunities for growth and leadership within a global organization
Salary : $60,000 - $80,000