What are the responsibilities and job description for the Clover POS / Payment Systems Support Specialist position at Trinus Corporation?
We are looking for an experienced Clover POS / Payment Systems Support Specialist to support Clover POS devices and payment systems across multiple departments.
Key Responsibilities:
- Configure, deploy, maintain, and decommission Clover POS devices.
- Manage Clover user access and permissions.
- Troubleshoot hardware, software, network, connectivity, battery, and configuration issues.
- Support Clover.com, Invoiss.com, and payment gateway applications.
- Coordinate escalations with Bank of America and other payment service providers.
- Support payment device testing, implementation, and changes.
- Maintain documentation for configurations, incidents, and resolutions.
Required Skills:
- 5–8 years of experience with POS/payment systems, preferably Clover.
- Hands-on experience with Clover POS and Clover.com.
- Knowledge of payment processing and payment gateways.
- Strong hardware, software, and network troubleshooting skills.
- Experience with user access management and system administration.
- Strong communication and problem-solving skills.
Nice to Have:
- Bank of America payment systems experience.
- Invoiss.com experience.
- Experience supporting large-scale or multi-department POS environments.