Plumber – Field Service Expert (Journeyman Required)

Pay: $33–$38 per hour

Schedule: Full-Time | Day Shift | Typically 7:00 AM – 3:00 PM

Lunch: Paid 30-Minute Lunch

Job Type: Full-Time | Field Service

Location: Claremore, OK and surrounding service areas

Reporting Structure:

• Training Period (2–4 weeks depending on experience): Report daily to the Claremore location
• After Training: Dispatch directly from home in a take-home company van
• Mondays: All plumbers report to the Claremore location at 7:00 AM for weekly meetings

Plumber – Field Service Expert – Must-Have Requirements

• Must be a licensed Journeyman Plumber
• Previous residential or service plumbing experience required
• Valid driver’s license with acceptable driving record
• Ability to diagnose plumbing issues and complete repairs independently
• Strong customer service and communication skills
• Ability to follow company procedures, schedules, and service protocols
• Ability to lift up to 75 lbs and work in crawlspaces, attics, and outdoor environments
• Professional appearance and dependable attendance
• Comfortable using mobile apps, tablets, and digital work order systems

Plumber – Field Service Expert – Position Summary

We are seeking a licensed Journeyman Plumber to join a fast-paced residential service team. This role is responsible for diagnosing plumbing issues, presenting repair options to customers, and completing high-quality plumbing work while delivering excellent customer service.

The ideal candidate is professional, reliable, mechanically skilled, and comfortable working independently in residential service environments. This is a hands-on field role requiring strong communication, technical troubleshooting ability, and attention to detail.

Plumber – Field Service Expert – Essential Duties & Responsibilities

• Diagnose and repair residential plumbing systems and components
• Perform plumbing service calls, repairs, maintenance, and installations
• Communicate professionally with customers throughout the service process
• Provide accurate estimates and repair recommendations
• Follow company service procedures and scheduling expectations
• Complete digital job notes, invoices, and documentation accurately
• Maintain assigned company vehicle, tools, and equipment
• Complete daily vehicle inspections and maintain stocked inventory
• Work closely with dispatch and management regarding scheduling updates
• Maintain clean and organized work areas on every jobsite
• Follow all company safety procedures and industry best practices
• Respond to emergency or urgent service calls as needed
• Review upcoming schedules and ensure materials and equipment are prepared
• Attend Monday morning meetings at the Claremore location

Plumber – Field Service Expert – Additional Qualifications

• Residential service plumbing experience strongly preferred
• Strong troubleshooting and problem-solving ability
• Ability to work independently without constant supervision
• Professional and customer-focused attitude
• Strong organizational and time-management skills
• Ability to adapt to changing schedules and customer needs
• Ability to work in varying weather conditions
• Team-oriented mindset with strong work ethic
• Willingness to participate in on-call rotation as needed
• Experience using tablets, apps, or digital dispatch systems preferred

#HP

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