OBGYN Insurance Follow-up Rep

Job Title: OBGYN Insurance Follow-Up Representative (ONSITE NOT REMOTE)

Location: Tulsa, OK

Schedule: Monday-Friday 7:45am-4:45pm

Pay: $18–$20/hour 

Position Overview:

We are seeking a detail-oriented and experienced Insurance Follow-Up Representative with a strong background in OBGYN billing and claims. This role will focus on managing unpaid claims, navigating insurance company requirements, and ensuring accurate and timely reimbursement for our practice.

Key Responsibilities:

• Perform follow-up on unpaid OBGYN insurance claims via phone and insurance websites
• Investigate claim denials and discrepancies to ensure proper resolution
• Prepare and send appeals, as well as refile claims when necessary
• Communicate effectively with insurance representatives to resolve issues
• Maintain accurate records of claim statuses and actions taken
• Collaborate with the business office team to improve claims processes and reimbursement outcomes

Qualifications:

• Previous experience in medical billing and insurance follow-up, specifically within OBGYN (required)
• Strong understanding of insurance claim processing and appeals procedures
• Ability to analyze EOBs, denials, and resubmission requirements
• Excellent communication and problem-solving skills
• High attention to detail and organizational skills
• Proficiency with insurance portals and practice management systems

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* Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.

* Distribute production schedules or work orders to departments.

* Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.

* Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.

* Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.

* Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.

* Verify accuracy of billing data and revise any errors.
* Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
* Resolve discrepancies in accounting records.
* Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
* Post stop-payment notices to prevent payment of protested checks.
* Operate typing, adding, calculating, or billing machines.
* Verify signatures and required information on checks.
* Keep records of invoices and support documents.
* Encode and cancel checks, using bank machines.
* Take orders for imprinted checks.
* Match statements with batches of canceled checks by account numbers.
* Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.
* Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
* Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
* Monitor equipment to ensure proper operation.
* Route statements for mailing or over-the-counter delivery to customers.
* Contact customers to obtain or relay account information.
* Estimate market value of products or services.
* Answer inquiries regarding rates, routing, or procedures.
* Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
* Compile reports of cost factors, such as labor, production, storage, and equipment.