Appointment Scheduler

Job Title: Appointment Scheduler

Location: Tulsa, OK

Schedule: Full-Time | Monday–Friday

Compensation: $16-$17/hour

Overview:

A fast-paced and reputable orthopedic practice is seeking a detail-oriented and customer-focused Appointment Scheduler to join our administrative team. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to multi-task in a high-volume medical setting. Prior experience in a medical office, especially in orthopedics, is highly preferred. Epic experience a plus. 

Key Responsibilities:

• Answer incoming calls and schedule appointments for multiple orthopedic providers
• Confirm, reschedule, and cancel appointments as needed
• Verify and update patient demographic and insurance information in the EMR system
• Coordinate referral information and ensure appropriate documentation is in place before appointments
• Work closely with clinical staff to ensure appropriate time slots based on visit type, provider, and procedure
• Handle a high volume of scheduling requests with professionalism and accuracy
• Provide exceptional customer service while addressing patient questions or concerns
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Perform other front desk and clerical tasks as assigned

Qualifications:

• High school diploma or equivalent required
• 1–2 years of medical office experience preferred; orthopedic experience is a plus
• Familiarity with EMR systems (e.g., Epic, Athena, Cerner)
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to work under pressure
• Proficient with computers, multi-line phone systems, and office equipment
• Knowledge of medical terminology and scheduling practices

Why Join Our Team?

• Competitive pay and benefits
• Supportive and team-oriented environment
• Opportunity to work with respected orthopedic specialists
• Fast-paced role with room for growth within the practice

Apply Today and be part of a patient-centered team committed to excellence in orthopedic care.

At least one year experience in appointment scheduling for a medical clinic

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* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.