What are the responsibilities and job description for the SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST position at Trigent Software, Inc. Account Number?
Job Description :
Title : Senior LETS Specialist (AV/IT Field Engineering)
Location: Brookline, MA (Onsite)
Duration: Fulltime
Duration: Fulltime
We are seeking a motivated Senior LETS Specialist to join our AV/IT field engineering team. This hands-on role involves installing, configuring, and troubleshooting AV/IT systems, providing advanced support, and contributing as a subject matter expert on projects. You will also evaluate new technologies and collaborate with vendors, contractors, and cross-functional teams.
Technical Qualifications:
• Crestron programming, troubleshooting, Simple, HTML5
• DSP Biamp Configuration
• Dante Configuration & Setup
• Audio Commissioning
• AVoIP (Quality of Service)
• Virtual Control - VC4 (Programming, Loading, Setup, Linux)
• Install/Configure - Zoom/Teams Rooms
• AV Networking
• Cable Termination
• RS-232
• Familiarity with enterprise management software (e.g., Crestron XIO or Fusion)
• Working knowledge of digital signage solutions (e.g., Appspace)
• Experience with ticketing systems (e.g., ServiceNow)
• Programming or commissioning experience in professional audio/video integration preferred
• Crestron programming, troubleshooting, Simple, HTML5
• DSP Biamp Configuration
• Dante Configuration & Setup
• Audio Commissioning
• AVoIP (Quality of Service)
• Virtual Control - VC4 (Programming, Loading, Setup, Linux)
• Install/Configure - Zoom/Teams Rooms
• AV Networking
• Cable Termination
• RS-232
• Familiarity with enterprise management software (e.g., Crestron XIO or Fusion)
• Working knowledge of digital signage solutions (e.g., Appspace)
• Experience with ticketing systems (e.g., ServiceNow)
• Programming or commissioning experience in professional audio/video integration preferred
Key Skillsets for the Senior LETS Specialist (AV/IT Field Engineering)
Core Technical Skills
Key Vendors, Platforms & Ecosystems
Core Technical Skills
- Crestron programming, troubleshooting, SIMPL, HTML5
- Virtual Control (VC‑4): programming, loading, setup, Linux
- DSP configuration (Biamp preferred)
- Dante configuration, routing, and setup
- Audio commissioning and sound reinforcement
- AVoIP systems, including QoS configuration
- AV networking fundamentals
- Cable termination and infrastructure work
- RS‑232 device control
- Lecture capture systems (Echo360 strongly preferred)
- Video streaming technologies & protocols (RTP, RTSP, HLS, RTMP, MPEG‑DASH, UDP)
- Video codecs (H.264, MPEG2, VP8, ProRes)
- Digital signage platforms (Appspace, Visix)
- Enterprise AV management (Crestron XIO, Fusion)
- Zoom Rooms and Microsoft Teams Rooms installation/configuration
- Media control systems (Crestron, Extron, AMX)
- Matrix switchers, audio/video routing hardware
- Programming/scripting (Perl, PowerShell, Bash, regex)
- Database familiarity (Oracle, MS SQL Server, MySQL)
- Windows and macOS hardware/software support
- Web content management (WordPress)
- Media management systems (Kaltura)
- Remote support tools (Bomgar)
- Networking fundamentals: TCP/IP, LAN/WLAN, HTTP, HTTPS, SMTP, FTP
- Identity/authentication familiarity: LDAP, CAS, Shibboleth
Key Vendors, Platforms & Ecosystems
- Crestron (control systems, VC‑4, XIO, Fusion)
- Extron (control, switching, AV hardware)
- AMX (control systems)
- Biamp (DSP)
- Audinate (Dante)
- Zoom (Zoom Rooms)
- Microsoft (Teams Rooms, Windows, SQL Server)
- Appspace / Visix (digital signage)
- Echo360 (lecture capture)
- Kaltura (media management)
- Bomgar (remote support)
- ServiceNow (ticketing)
- Oracle / MySQL (databases)
Salary : $100,000 - $110,000