Outage Management System Analyst

Trident Consulting is seeking a " Outage Management System Analyst” for one of our clients in " Santa Ana, CA (Tue & Wed-onsite)” A global leader in business and technology services.

Please find additional details about the role below:

Title: Outage Management System Analyst

Location: Santa Ana, CA (Tue & Wed-onsite)

Type: Contract

Pay Rate: $77/hr on W2 (All Inclusive)

Duration: 12 Months

Job Summary

Provide subject matter expertise supporting the CGI Outage Management System (OMS) application at SCE (OpenGrid, formerly known as PragmaUP/PragmaLINE). The role includes operational and maintenance support, system configuration, data analysis, database support, testing, documentation, and collaboration with IT teams to support OMS-related projects and operational activities.

Key Responsibilities

• Provide operational and maintenance support for the CGI Outage Management System (OMS).
• Support PST working hours and participate in the on-call support rotation.
• Assist with system logic, processes, and data related to OMS projects, customer communications, and operational activities.
• Support database and operating system (OS) server upgrades, including OMS configuration, testing, and hands-on support.
• Collaborate with IT teams to maintain, improve, and implement communications, hardware, and software infrastructure.
• Perform data analysis and support data requests from SQL databases related to electrical utility events.
• Design, administer, and monitor grid application software configurations.
• Create and execute shell scripts and/or Python code.
• Write and review documentation for configuration processes, system logic, and test plans.

Required Skills / Attributes

• Maintenance experience supporting the back-office CGI Outage Management System (OMS) application at an electrical utility or similar environment.
• Experience with OpenGrid Network (formerly PragmaUP/PragmaLINE).
• SQL database experience.
• Python scripting.
• Windows Server maintenance and operational support.

Education Requirement

• Bachelor's Degree.

Desired Skills / Attributes

• SQL.
• Python scripting.

About Trident Consulting

Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.

We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.