Billing Specialist

Billing Specialist at Travel Congress

Location: St. Johns, Florida — 100% Remote

Job Type: Full Time

Salary: $49,000 - $55,500 per year

About The Role

Travel Congress is hiring for the Billing Specialist role. In this position, you will manage invoices, payments, billing records, and account follow-up. The work supports travel reservations, hospitality support, itinerary planning, traveler service, and booking operations. This is a full-time, 100% remote position open to candidates based in St. Johns, Florida.

Responsibilities

• Generate and review customer invoices using approved billing information, rates, and supporting documentation.
• Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
• Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions.
• Follow up on overdue or incomplete accounts according to established procedures and document each action.
• Prepare recurring billing, aging, payment, and exception reports for management review.
• Protect customer payment and account information and follow approved financial-data controls.
  
  

Requirements

• Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
• Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
• Professional communication when following up with customers or internal teams.
• High discretion when handling payment and account information.
• Ability to manage recurring billing deadlines and multiple account issues.
• A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.
  
  

To apply, submit your resume and complete our online application form. Please make sure your contact information and work history are current before submitting.