AV & IT Installation Technician

Job Overview

Total Tech, LLC is seeking a motivated and detail-oriented AV & IT Installation Technician to join our growing team in Etowah, NC. In this role, you will work hands-on installing, configuring, and supporting residential and small-business technology systems including audio/video, networking, smart home solutions, and IT infrastructure.

This position is ideal for someone who enjoys solving real-world technical problems, working directly with clients, and delivering clean, reliable installations. You'll be exposed to a wide range of modern technologies while developing both technical and customer-facing skills in a fast-growing company.

Duties & Responsibilities

• Install and configure audio/video systems, including TV mounting, soundbars, surround sound, media rooms, and home theater components
• Set up and troubleshoot WiFi networks, routers, switches, access points, and structured cabling
• Perform CAT-6 and speaker wire installation, cable routing, termination, labeling, and cleanup to professional standards
• Install and support smart home and automation systems (lighting, IoT devices)
• Assist with IT services, including computer setup, basic troubleshooting, home offices, printers, and peripherals
• Diagnose and resolve hardware, software, and connectivity issues during on-site service calls
• Use hand tools and mechanical skills to safely mount equipment, run cables, and secure installations
• Educate clients on system operation and provide clear, professional explanations
• Maintain accurate documentation of work performed, system layouts, and service notes
• Follow safety standards, job-site best practices, and company installation procedures
• Support larger projects and collaborate with lead technicians as needed

Experience & Qualifications

Required:

• High school diploma or equivalent
• 1 year of hands-on experience in AV installation, IT support, networking, or related technical field
• Experience with Ethernet termination, and basic networking concepts
• Ability to read and follow schematics, installation guides, and technical documentation
• Strong mechanical aptitude and comfort using hand and power tools
• Valid driver's license and reliable transportation
• Ability to lift up to 50 lbs, work on ladders, and access attics or crawlspaces
• Strong communication skills and a customer-service mindset

Preferred (Not Required):

• Experience with smart home platforms, or automation systems
• Basic IT troubleshooting experience (PCs, Macs, networking devices)
• Familiarity with home theaters, surround sound, or commercial AV systems
• Certifications such as CompTIA A , Network , or manufacturer training
• Prior field service or residential installation experience

Skills & Attributes

• Strong troubleshooting and problem-solving abilities
• Attention to detail and pride in clean, professional work
• Reliable, punctual, and self-motivated
• Comfortable working independently and as part of a team
• Willingness to learn new technologies and grow with the company

Why Join Total Tech, LLC

• Hands-on work with modern AV, IT, and smart home technology
• Opportunities to learn, grow, and advance as the company expands
• Varied workdays — no two jobs are the same
• Supportive team environment with real skill development
• Competitive pay based on experience, with growth potential

Pay: $ $30.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $30