What are the responsibilities and job description for the Event Planner (Remote) position at Torentify?
About the Company
Shoreside.Partners is a travel services company that helps clients plan vacations, cruises, resorts, flights, and special travel experiences. The company focuses on delivering exceptional customer service through personalized travel planning while offering flexible remote work opportunities and professional development in a supportive team environment.
About the Role
The Virtual Event & Occasion Planner assists clients in planning vacations, cruises, and special travel experiences through phone, email, and messaging. The role involves helping customers select travel options, reviewing itineraries, answering questions, researching destinations, resolving booking issues, and providing outstanding customer service throughout the travel planning process. This fully remote, entry-level position offers flexible scheduling and comprehensive training.
Qualifications
- High school diploma or equivalent preferred.
- No prior experience required.
- Strong communication and interpersonal skills.
- Basic computer proficiency.
- Ability to learn new software and booking platforms.
- Strong organizational and time-management skills.
- Passion for travel and customer service.
- Ability to work independently in a remote environment.
- Positive attitude and willingness to learn.
Skills
Customer Service Skills
- Customer Service
- Customer Support
- Customer Relationship Management
- Client Support
- Customer Engagement
- Customer Satisfaction
- Active Listening
- Relationship Building
- Client Communication
- Problem Resolution
Travel & Planning Skills
- Travel Planning
- Vacation Planning
- Event Planning
- Occasion Planning
- Itinerary Planning
- Booking Coordination
- Cruise Reservations
- Flight Reservations
- Resort Bookings
- Travel Documentation
- Destination Research
- Travel Consultation
Administrative Skills
- Data Entry
- Documentation
- Record Management
- Scheduling
- Email Management
Technical Skills
- Remote Work
- Online Booking Systems
- Basic Computer Skills
- Microsoft Office
- Virtual Communication Tools
Professional Skills
- Communication Skills
- Interpersonal Skills
- Time Management
- Organizational Skills
- Attention to Detail
- Problem Solving
- Adaptability
- Self-Motivation
- Team Collaboration
- Continuous Learning
- Professionalism
Equal Opportunity Employer
The job description does not include an Equal Opportunity Employer (EEO) statement. Therefore, no official Equal Opportunity statement is provided in the source content.