Customer Support Representative - Remote

Administrative Assistant IV

About the Company

Blueprint Technologies is a technology solutions firm headquartered in Bellevue, Washington, helping organizations transform their businesses by leveraging innovative technology solutions. The company partners with clients across multiple industries to bridge strategy and execution through cutting-edge products, services, and consulting. Blueprint fosters a collaborative, diverse, and growth-oriented culture where employees are empowered to solve complex business challenges.

About the Role

The Administrative Assistant IV provides high-level administrative support to senior leaders within a global enterprise sales organization. This role is responsible for managing executive calendars, coordinating domestic and international travel, handling expense reporting, organizing meetings and events, and ensuring smooth day-to-day business operations in a fast-paced, technology-driven environment.

Location: Bellevue, Washington, United States (Primarily Remote)

Responsibilities

Executive Calendar Management

• Manage complex calendars for senior executives across multiple time zones.
• Coordinate meetings while aligning schedules with organizational priorities.
• Resolve scheduling conflicts and maintain calendar accuracy.
• Prioritize executive commitments and business activities.
• Coordinate availability with internal and external stakeholders.
• Ensure seamless scheduling for leadership teams.

Travel & Expense Management

• Arrange domestic and international business travel.
• Coordinate flights, accommodations, ground transportation, and travel logistics.
• Assist with visa documentation and travel requirements.
• Prepare, review, and submit executive expense reports.
• Review invoices and financial documentation for accuracy.
• Adapt travel arrangements quickly when schedules change.

Administrative Operations

• Provide comprehensive administrative support to senior leadership.
• Maintain confidential records and business documentation.
• Manage incoming correspondence, reports, and submissions.
• Order office supplies and support operational needs.
• Perform basic bookkeeping and administrative record management.
• Handle sensitive information with professionalism and discretion.

Meeting & Event Coordination

• Prepare meeting agendas and supporting materials.
• Schedule conference calls and virtual meetings.
• Coordinate meeting logistics and room arrangements.
• Organize off-site meetings and executive events.
• Coordinate catering and event support services.
• Ensure meetings are executed efficiently and professionally.

Cross-Functional Support

• Collaborate with global teams across multiple business functions.
• Support enterprise sales leadership initiatives.
• Communicate effectively with executives and key stakeholders.
• Assist with business administration projects.
• Manage multiple priorities while meeting deadlines.
• Contribute to continuous operational efficiency improvements.

Requirements

Required Qualifications

• High school diploma or GED.
• 8–10 years of administrative or executive administrative experience.
• Extensive experience supporting senior executives.
• Strong calendar management experience.
• Experience with expense reporting and business administration.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Advanced Microsoft Excel skills, including VLOOKUPs and Pivot Tables.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Exceptional attention to detail.
• Ability to work independently and manage competing priorities.
• Strong problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information professionally.

Preferred Qualifications

• Experience supporting Microsoft executives or enterprise-level leadership teams.
• Familiarity with Microsoft internal tools and business processes.
• Experience planning and coordinating corporate events.
• Experience organizing off-site meetings and employee events.
• Experience working in large enterprise or technology organizations.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible Spending Account (FSA).
• 401(k) retirement plan.
• Competitive paid time off.
• Parental leave.
• Professional growth and development opportunities.
• Primarily remote work with occasional on-site attendance.

Equal Opportunity Employer

Blueprint Technologies is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, age, disability, sex, gender identity or expression, sexual orientation, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, citizenship, or any other status protected by applicable law.